FAQs
- What is your typical process for working with a new customer?
When the opportunity arrises to meet with a new client, the initial meeting is scheduled to visit with the homeowner and discover their specific needs and/or problems they are having with their current situation. We then uncover some of the research they have been doing on their own and I try to add to that research with my own past experiences and knowledge from being in the industry for the past 18 years. I am not a high-pressure salesman and believe the sales process should not be one of pressure and immediacy, but of trust and discovery. Typically, I will then put together a formal proposal and schedule a time to sit down and discuss my findings to move forward with the project.
- What education and/or training do you have that relates to your work?
As stated in another question, i'm a second generation contractor and have been around the industry since birth and as a profession since 2000-2001. I began working with the world's largest fiber cement siding manufacturer, James Hardie Building Products, in 2012 and was the Inland NW's longest tenured Technical Sales and Sales Rep from 2012 to the end of 2018. This allowed me to travel the entire country, train with the manufacturers, learn from other siders and siding companies what worked and didn't, and incorporate the benefits I learned into my own operation here in Coeur d'Alene.
- How did you get started doing this type of work?
I grew up around the construction industry. My father was a concrete contractor in the 70's and 80's so it's just been a part of me for quite a while. I tried a stint in corporate america after getting my BS from TCU, but found the cube was a bit restricting for me. My wife and I bought our first home and as we remodeled our home I decided that this would be a way to express my creativity and sustain our lives. I began "flipping" houses before there were TV shows about it and then moved on to new construction shortly thereafter.