FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The price of our labor and material is 40% lower than the big box retail hardware stores.
- What is your typical process for working with a new customer?
Once we are contacted, we promptly schedule an onsite meeting with our customers. During the initial meeting, we will introduce ourselves, take measurements, and explore different material options for the project (we will bring samples with us to review). We will provide a detailed and transparent quote within 24 hours of the initial meeting. If we have been successful earning the opportunity to work on your property, we can schedule the job within 2 business days.
- What education and/or training do you have that relates to your work?
Our installers have been installing flooring for more than 25 years.