Crystal Peak Cleaning LLC
Introduction
Crystal Peak Cleaning LLC is local to North Idaho and prepared to handle your cleaning tasks!
CPC offers reoccurring residential cleaning services, as well as new construction, move outs, and offices!
CPC also offers reliable on call and routine AIRBNB and Vacation Home cleaning services!
Crystal Peak Cleaning LLC is insured, and comes prepared with supplies for your specific needs!
I look forward to making your cleaning duties worry free!
Overview
Hired 2 times
Background checked
1 employee
2 years in business
Business hours
This pro hasn't listed their business hours.
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Projects and media
5 photos
Projects and media
5 photos
Specialties
Property type
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Reviews
Customers rated this pro highly for punctuality, work quality, and professionalism.
4.0
3 reviews
5
67%
4
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3
0%
2
33%
1
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Jason C.
Mar 7, 2023
I hired Crystal Peak Cleaning LLC to do a move in (was not happy with the condition of my new apartment) and a move out clean (of my old apartment)
Emily was on time, prepared with supplies and her rates were fair. In fact, I tipped her more because I felt I didn’t pay her enough based on her rates!
Frank o.
Mar 30, 2023
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Hired on Thumbtack
Hired on Thumbtack
Very, very professional and quick! Am going to have her back twice a month from here out. Does wonderful work and wants to know if there was anything she missed.
Highly recommend her.
Details: 1 bedroom • 1 bathroom • Deep cleaning • Pets in home • Once a month
House Cleaning
Jeanie S.
Mar 29, 2023
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Hired on Thumbtack
Hired on Thumbtack
Crystal met with me, then we scheduled for the next week. She came in as arranged while I was working night shift. I was so excited, thinking I was going to come home to a clean house on my birthday! Instead, I found things out of place, not put back, little piles of dirt or dog hair. One corner between couch and love seat wasn't even cleaned at all! So I had to come home, disappointed and tired, and clean my own toilet, empty trash in main bathroom, sweep up little piles and put things back. She did clean off my coffee table which was a mess and stacked the things in a basket as asked. I wish it had worked out because she was nice. Maybe one just needs to be there to keep her on task.
Details: 2 bedrooms • 2 bathrooms • Standard cleaning • Fridge cleaning • Oven cleaning • Pets in home • Every 2 weeks
Crystal Peak Cleaning LLC's reply
Hi Jeanie! As we talked about prior to cleaning, you agreed to pay for a 3 hour clean and it had not been cleaned much at all in the recent times.
The cleaning towels were so dirty after three hours that I refused to bring them home with me to wash with my other clients towels of the day. (I had let you know this would likely be the case during the walk through)
I also was using toilet fresheners that was brought to my attention a few days after I had been to your home that the freshener was flaking off into the toilet bowl, this probably was what you saw as dirty, and if I was notified of it I would have fixed it with in 24 hours.
I do apologize for your experience however your cleaning was over 2 weeks ago and yesterday was the first time I was notified of the issue!
I do honor a satisfaction guarantee, but communication on Both ends is a must In order for me to be able to be to fix any complaints in my services. I will mention I have never had a client complain thus far other then you.
The pictures I took at the time of cleaning do not match the pictures you’ve posted here.
Thank you, and have a nice day!
House Cleaning
Credentials
Background Check
Emily Mitchell