Current Top Pro
Hired 358 times
27 years in business
Cash, Check, Credit card, Paypal, Venmo, Zelle
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Jan - Jun
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Photos and Videos
Read reviews that mention:
James did a great job in cleaning our carpets. Carpets that I thought were permanently dirty came out much cleaner than expected. He was professional, scheduled and showed up on time, and explained exactly what he was going to do and what to expect - for some that he knew wouldn't come out perfectly clean. Would definitely hire again.Nov 12, 2020Verified
The carpet cleaning did an amazing job to restore the look of the carpet. This was part of us selling the house. Would recommend!Oct 19, 2020Verified
I called him on a Tuesday night. He responded within 10min of my message. He came out that Saturday morning and had the carpets cleaned in a little over an hour. Very fair price and carpets look great.Sep 20, 2020Verified
Great experience with this company. Jim was on-time, professional, and answered all my questions. Will definitely use them again for upholstery cleaning and any future carpet cleaning needs.Aug 18, 2020Verified
Jim was amazing, he was there on time and cleaned our carpet really well, he showed us some spots that cannot be cleaned as they had some color in it and was upfront about it. He wore a mask all the time. I would call Jim again for my future needs.Aug 11, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing for carpet cleaning is based on the number of rooms to be cleaned or square footage, condition of carpet whether traffic areas or bad stains, problem areas you are concerned about. Our standard pricing includes a pre-treatment comprised of 3 cleaners followed by a hot water extraction with an all fiber rinse that deodorizes and neutralizes any cleaners used to leave your carpet residue free. You will know what your paying be fore we get to your home. That price wont change as long as the information you gave us is accurate. For upholstery it's style, couch, love seat etc. It's not really complicated. The more info we have the easier it is to give an accurate cleaning cost.
- What is your typical process for working with a new customer?When first talking with the customers, whether by phone or email, we want to pinpoint any areas of concern they have. Then we can discuss if it's something that usually responds to normal cleaning or needs special attention. When we arrive at the home we do a walk through with the customer. They can show us any areas of concern and we can provide them with realistic expectations.
- What education and/or training do you have that relates to your work?I have taken many training courses over the years, carpet cleaning, spot removal, odor treatment, upholstery cleaning, drapery cleaning. I also subscribe to several trade publications and news letters. We are always staying current with new equipment, cleaners & techniques.