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About
We are your trusted partner for all things electrical & HVAC, offering top-notch services for residential, commercial, and industrial projects. Our skilled team is dedicated to delivering reliable and efficient solutions tailored to your needs. Whether you need wiring, repairs, or installations, we're here to ensure your electrical & HVAC systems are safe and up to code. Connect with us on Thumthak for seamless booking and exceptional service, every step of the way!
Overview
Current Top Pro
Hired 135 times
Background checked
4 employees
2 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Duct and vent type
Heating
Dryer
Exhaust
Other
Building height
Single-level
Two-story
Three-story
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and punctuality.
Excellent 4.9
94 reviews
5
97%
4
1%
3
1%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Sylvia J.
Jun 5, 2026
•
Hired on Thumbtack
Service Tech, Stephen Ali was excellent. Arrived on time. Found problem quickly and fixed it. Very Very honest. I found me a hvac service tech.
Details: Repair • Only warm air is blowing from the vents • Closet • Outside • Townhouse • Owner
Step by Step HVAC & Electrical Contractor's reply
Thank you for your 5-star review! We truly appreciate your support and are happy to hear you were satisfied with our service. Our goal is always to provide fast, professional, and reliable HVAC service. We look forward to helping you again whenever you need us. Thank you for choosing Step by Step HVAC!
Central Air Conditioning Repair or Maintenance
Patrick R.
Jul 3, 2026
•
Hired on Thumbtack
Was able to come earlier due to be done at his previous job. Came on site and got right to work and fix our unit very fast
Step by Step HVAC & Electrical Contractor's reply
Thank you, Patrick! We truly appreciate your 5-star review. We're glad we could arrive early, get your AC up and running quickly, and provide you with great service. Thank you for choosing Step by Step HVAC—we look forward to helping you again in the future!
Central Air Conditioning Repair or Maintenance
John B.
Jun 11, 2026
•
Hired on Thumbtack
The contractor was very professional and got the work done quickly. My AC was bavk up and running very quickly. Thank you!
Details: Repair • The power is on, but the fan won't run • Outside • Outside • House • Owner
Step by Step HVAC & Electrical Contractor's reply
Thank you for your 5-star review! We truly appreciate your support and are happy to hear you were satisfied with our service. Our goal is always to provide fast, professional, and reliable HVAC service. We look forward to helping you again whenever you need us. Thank you for choosing Step by Step HVAC!
Central Air Conditioning Repair or Maintenance
Anthony S.
Dec 17, 2025
•
Hired on Thumbtack
Step by step contractor did a great job with coming on time and being able to figure out the problem right away. I had told the contractor prior to him coming in what the problem was and he already knew what might be going on. I would definitely use him again in any future issues I may have.
Details: Loss of power • Wiring • Lights • Circuit breaker panel or fuse box • Switches • 10 - 14 feet (high ceiling) • House
Step by Step HVAC & Electrical Contractor's reply
Thank you for your feedback! We’re glad you were happy with our service and truly appreciate your support.
Electrical and Wiring Repair
Peaches B.
Jul 24, 2026
•
Hired on Thumbtack
Mr. Steph demonstrated a high level of professionalism. He assisted me in understanding the issues pertaining to my electrical panel.
Details: Loss of power • Circuit breaker panel or fuse box • 8 - 10 feet (standard ceiling) • Condo or apartment • Owner
Step by Step HVAC & Electrical Contractor's reply
Thank you, Peaches, for your wonderful 5-star review! We truly appreciate your kind words. I'm glad I could help you better understand your electrical panel and provide the information you needed. Thank you for trusting Step By Step Contractor, and we look forward to helping you again in the future!
Electrical and Wiring Repair
Credentials
Background Check
Askhat Nsangaliyev
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Service call $85
What is your typical process for working with a new customer?
New customer 10% discount
What education and/or training do you have that relates to your work?
