FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge a rate of $38.00 per man hour for any initial clean. If you decided to become a recurring client, we then introduce a fixed price for your home which is dependent on factors such as the frequency of cleanings and if there is any customization the client may want. We understand this may not provide a clear idea of how much the cleaning will cost. Due to each house being different in size, occupancy and condition. We offer free estimates to provide a better idea of approximate time and cost of your cleaning.
- What is your typical process for working with a new customer?
With new customers or potential customers we like to provide as much information as we can about our family business. Our company strives to provide free estimates to give a better idea of cost and time to each individual clients home. We do this because each home, just like each family is different. After we begin working with new clientele, we make it a priority to follow up with them. Not only is this a good way to get to know our clientele; through these follow ups we can also make sure the clients are satisfied. If there are any questions or comments about the cleaning we also obtain them at this time. Nobody knows your home better than you do! Our follow ups help us get to know your problem areas that need the most attention. This helps us give you the 100% satisfaction that you're looking for in a cleaning company.
- What education and/or training do you have that relates to your work?
Each of our employee goes through dedicated training directly with the owner. This is to ensure that everyone understands the processes that are required to ensure consistent quality work. We assign a lead to each of our teams in order to ensure that these standards are met every single time.