What should the customer know about your pricing (e.g., discounts, fees)?
I price each clients visits to fit the job and the needs of both the client and myself. Number of dogs, time of travel, and cleaning duties all determine price.
What education and/or training do you have that relates to your work?
I have an assistant Dog Groomers Degree. I spent 3 months washing, drying, lifting, playing with dogs of all kinds at the Academy of Dog Grooming Arts in Arlington Heights, IL
How did you get started doing this type of work?
March 2009 is when I became a bonded and insured Dog Walker and Pet Sitter.
What types of customers have you worked with?
Dog Walking, Pet Sitting, Cat Sitting, poop pick up, litter box cleaning, mail pick up, alter lights, medications, backyard play with dogs, small animal work, water fill and replace, Daily walks, vacation visits, occasional visits, pictures of animals sent to clients, facebook integration with clients, facebook updates, phone, text, email communication with clients, late night service available, on call available when possible. Vet recommended! Neat and Tidy, check house for safety.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure to always hire someone like me who is insured, bonded, and has references. Make sure they are honest and open. I am on facebook and well known. A good Pet caretaker is known by lots of great people in their area. Anyone who does their job well should have at least 3 references after 6months and at least 5 after one year. A great pet sitter should be able to do this for a living after 2 years. People who are professional pet sitters like me do this and only this. We love it so much we work 24-7 to achieve our goals. We do everything we can to serve the needs of the client. Both. Human and Pet clients! Every call should be returned within 3 hours or less when calling a pet sitter. Also calls or text should be returned within 15minutes if the pet sitter is not busy. If you can't get a hold on the phone or text with your pet sitter consider getting a new one because they "don't mean business"
What questions should customers think through before talking to professionals about their project?
my favorite customers are those that are ready to hire soon after they put a request up, know what they want, are willing to communicate what price range they are looking for, let me prove to them how well I work and love the animals. Questions that are great to ask me consist of "When can you start?" "Are you insured and bonded?" "are you willing to do special request in regards to time of day" A great Pet Sitter answers any questions the client may have.