FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No fees,only parts and labor costs Discounts for senior people
- What is your typical process for working with a new customer?
-Schedule visit at a covenient time for customer -Ask customer for the brand, and symptoms of broken appliance -After acccurate diagnostic,discuss with customer all options can have and next steps in process of repairing -Give a proper price for repair(parts,labor) and get approval for work -After repair is complete and appliance tested,I will acknowledge customer about quality of my work -Give warranty 90 days for parts and labor and ensure customer for coming back if something is not right
- What education and/or training do you have that relates to your work?
Graduate in Diagnostic and Repair Foundations course at Fred's Appliance Academy 2021