If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At Rock Bottom Restoration, we specialize in restoring your property, bringing it back to better-than-new. Whether you've experienced water damage, fire, or mold growth, our expert team will be there fast to help every step of the way.
Overview
Hired 10 times
Serves Bolingbrook, IL
Background checked
5 employees
1 year in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Mold services
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and punctuality.
Excellent 4.9
18 reviews
5
94%
4
6%
3
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Lynda W.
Jul 21, 2025
•
Hired on Thumbtack
We had extensive water damage in our loft and they arrived within an hour of our call. They walked through the entire repair/replacement process and did exceptional work.
Patrick is passionate about his work and helping others - his pricing is reasonable and significantly better compared to others, especially if you are not going through insurance. . My basement flooded due to a sump pump failure and he picked up the job same day to remove the carpet and dry the place. As you know time is of essence in these kind of situations and Patrick’s team worked till late night to complete the job.
Details: Basement • Flooding • As recommended by professional
Water Damage Cleanup and Restoration
Peter H.
Jul 14, 2025
•
From Google
Josiah was amazing!! We had terrible water damage in our basement. They got everything restored like new in less than a week! Super satisfied with cost and service. Highly recommended
Rock Bottom Recovery & Restoration's reply
Peter, thank you so much for the kind words!
We’re truly grateful for the opportunity to help. If you ever know someone in need of restoration services, we’d love the chance to assist them too. As a thank-you for your recommendation, we offer a referral program that rewards you for spreading the word:
👉 www.rockbottomrestoration.com/referralprogram
Zak M.
Jul 12, 2025
•
From Google
When disaster struck our home, we felt overwhelmed and unsure of where to turn. From the moment we connected with Rickbottom Restoration, everything changed. Their team was prompt, professional, and deeply compassionateyou could tell they genuinely cared about helping us get our lives back to normal.They walked us through every step of the restoration process with clarity and kindness, making sure we understood what was happening and why. The craftsmanship and attention to detail in their work was top-tier, and they went above and beyond in restoring not just our property, but our peace of mind.Its rare these days to find a company that combines skill, integrity, and heartbut Rickbottom Restoration does exactly that. If youre in a crisis and need someone you can trust to do the job right and treat you like family, dont hesitate. Call them. You wont regret it.
Rock Bottom Recovery & Restoration's reply
Zak, thank you so much for the thoughtful review.
We really appreciate you taking the time to share your experience. It means a lot to know that our team was able to help you feel supported and taken care of during a tough time.
We’re always here if you need anything in the future—and if anyone you know ever needs help, we’d be grateful for the chance to support them too. Our referral program is just a small way we like to say thanks:
👉 rockbottomrestoration.com/referralprogram
Thanks again for trusting Rock Bottom!
Jason S.
Jun 13, 2025
•
From Google
After a major leak, Rock Bottom came through fast and professionally. They arrived quickly, explained everything clearly, and worked efficiently to prevent further damage. Super friendly, reliable, and made a stressful situation so much easier. Highly recommend!
Rock Bottom Recovery & Restoration's reply
Jason, thank you again for trusting Rock Bottom!
We’re grateful we could be part of the solution for you. If anyone you know ever needs restoration help, we’d love the opportunity to assist—and our referral program is a small way we say thanks:
👉 rockbottomrestoration.com/referralprogram
Here if you ever need us!
Credentials
Background Check
Josiah Viland
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
If you’re using your insurance we work with you and then to get everything approved so you only need to come out of pocket your deductible.
For non insurance work we have our set price list that is straight forward based on the work that needs to be done.
What is your typical process for working with a new customer?
• Initial Introduction
Get acquainted and answer any questions about our company and services.
• Problem Assessment
Discuss what happened and identify the issue at hand (water, fire, mold, etc.).
• Inspection Scheduling
Schedule a time for our team to come out and perform a thorough inspection.
• Work Authorization
Secure Rock Bottom to do the work by having the customer sign a Work Authorization form.
• Immediate Safety Measures
Set up safety precautions to prevent any further damage to the property.
• Start Documentation
Take detailed photos and notes to begin our job file and insurance record.
• Equipment Drop-Off
Deliver and set up drying or mitigation equipment as needed.
• Daily Logs & Site Visits
Perform daily visits to monitor progress, adjust equipment, and update documentation.
• Insurance Estimate Approval
Submit our estimate to your insurance and work closely with adjusters for approval.
• Drying Completion
Monitor and complete the drying process, ensuring moisture levels are safe.
• Repairs Begin (when needed)
Start the repair phase after all approvals are secured.
• Ongoing Insurance Coordination
Continue working with your insurance to ensure proper documentation and payment.
• Final Cleanup
Thoroughly clean the job site and remove all equipment and debris.
• Final Walk-Through
Review the completed work with the customer to ensure satisfaction.
• Request for a 5-Star Review ⭐️
If you’re happy with our work, we’d love your feedback and a 5-star review!
What education and/or training do you have that relates to your work?
IICRC WRT Certification (water)
PMII Mold Remediation (mold)
Two years process training (restoration process)
Two years rehab/remodeling
