If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Welcome to AMZ Appliance Repair — a family-owned and operated business proudly serving Buffalo Grove and the surrounding Chicago suburbs. We specialize in fast, reliable repair for all major appliances and brands, including refrigerators, washers, dryers, dishwashers, ranges, and HVAC systems.
Our technicians are licensed, insured, and EPA certified, with a commitment to honest, transparent pricing — no surprise fees, no upselling. We're proud to have earned over 1,000 five-star reviews on Google. We also offer service in Spanish and Russian, in addition to English, so we can clearly communicate with more of our neighbors.
Reach out anytime — we're happy to answer questions, provide a quote, or get a technician out to you quickly.
Overview
Hired 211 times
6 similar jobs done near you
Background checked
5 employees
7 years in business
Business hours
SunClosedMon7:00 am - 10:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
Services offered
Appliance type
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and punctuality.
Good 4.4
39 reviews
5
72%
4
13%
3
5%
2
2%
1
8%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Carol C.
Apr 6, 2022
•
Hired on Thumbtack
Responded right away and scheduled us quickly. Arrived promptly and did a great job explaining what he was doing and what was wrong. Fortunately it turned out to be something small and he explained the regular maintenance we should be doing. I will call him again when needed.
Details: Dishwasher • Bosch • Residential
Appliance Repair or Maintenance
Genni F.
Apr 13, 2022
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Hired on Thumbtack
Very punctual and reliable service. The technician showed me exactly what was wrong with the dryer and cleaned it at no charge. Will use again for future appliance needs.
Details: Washer / dryer • Whirlpool • Residential
Appliance Repair or Maintenance
Marisa A.
Mar 2, 2022
•
Hired on Thumbtack
AMZ is great to work with. Super responsive, fair price, and professional. Highly recommend if you need an appliance fixed!
Details: Washer / dryer • Samsung • Residential
AMZ Appliance Repair's reply
Thank you so much to taking time to leave us a review. We truly appreciate it. Feel free to contact us anytime if you need further assistance.
Appliance Repair or Maintenance
PAMELA S.
Apr 13, 2022
•
Hired on Thumbtack
Knowledgeable professional, friendly, familiar with the washing machine and diagnosed the problem right away and correctly the first time.
Details: Washer / dryer • Kenmore • Residential
Appliance Repair or Maintenance
Ken M.
Jun 24, 2022
•
Hired on Thumbtack
Needed someone quickly and AMZ was here the next morning. Alex was prepared with the needed parts in his car and was very thorough in completing the needed work. Very pleased with the outcome.
Details: Washer / dryer • Whirlpool • Residential
Appliance Repair or Maintenance
Credentials
Background Check
Alexander Kutcher
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent, upfront pricing — no hidden fees or surprise charges. Our diagnostic fee is $89, which covers a technician coming out to assess the issue. Once we've diagnosed the problem, we'll give you a clear, upfront quote for the repair before any work begins, so you know exactly what you're paying for. If a repair isn't worth it compared to replacing the appliance, we'll tell you honestly instead of pushing an unnecessary fix.
What is your typical process for working with a new customer?
When you reach out, we'll ask a few quick questions about the issue to get a sense of what's going on, then schedule a visit — often same-day. Our technician arrives on time, runs a full diagnostic, explains what's wrong in plain language, and gives you a straightforward price before starting any work. Once you approve, we get it fixed, usually in that same visit.
What education and/or training do you have that relates to your work?
Our technicians are licensed, insured, and EPA certified, with hands-on training across all major appliance and HVAC brands. We stay current on the latest models and repair techniques so we can service both older, reliable machines and newer smart appliances.
