FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide upfront pricing after diagnosis. No repair or additional charge is made without customer approval.
- What is your typical process for working with a new customer?
We ask a few questions first, diagnose the equipment, explain the issue, and provide pricing before starting any repair.
- What education and/or training do you have that relates to your work?
I have hands-on professional experience in appliance repair, HVAC, heating, and refrigeration. I am EPA 608 Universal certified and OSHA 10 certified.