If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Looking for an HVAC specialist or need an appliance repair? ASTERA is here for you! We provide a variety of services to residential customers. Weekend and evening appointments available. We service and repair refrigerators, dishwashers, stoves, washers, dryers, and more! We also offer a complete installation and repair service for all types of central heating and air conditioning systems, duct work, ventilation and humidifiers.
Our rates are low, starting at $65 for diagnostic call within our service. Once our specialist finds the problem he will provide you with an estimate for parts and/or labor if necessary.
Overview
Hired 1764 times
27 similar jobs done near you
Background checked
License verified
20 employees
8 years in business
Business hours
SunClosedMon9:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
Services offered
Appliance type
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.8
488 reviews
5
93%
4
3%
3
0%
2
1%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Kerri M.
5 days ago
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Hired on Thumbtack
The company responded very quickly and set up an appointment for the next day. Repaired the gasket on my washing machine and cleaned the coils on my refrigerator. They were prompt and fully explained everything they did. They cleaned up after themselves and our appliances are working so much better. I will use them again and trust them completely.
Astera Heating, Cooling and Appliance Repair's reply
Thank you so much for your wonderful review Kerri! We're glad we could assist you promptly and that you're happy with the service. We truly appreciate your trust in Astera Service and look forward to helping you with any future appliance or HVAC needs!
Appliance Repair or Maintenance
Cynthia m.
Jul 11, 2026
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Hired on Thumbtack
This company was professional, easy to access and fixed my washer issues quickly. I will call them again for any appliancerepair!
Details: Washer or dryer • Kenmore • Residential
Astera Heating, Cooling and Appliance Repair's reply
Thank you so much for your kind review, Cynthia! We truly appreciate your trust and are glad we could help. We look forward to being here whenever you need us again!
Appliance Repair or Maintenance
Laverne S.
Jul 3, 2026
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Hired on Thumbtack
Arrived on time, very considerate of my home, worked efficiently. I was informed of the repairs needed as we went along. I was very happy with how things went and how the repair parts were reasonably priced. I would recommend highly.
Astera Heating, Cooling and Appliance Repair's reply
Thank you so much for your wonderful review, Laverne! We're glad you had a positive experience with our technician and appreciated the clear communication and care provided. We truly appreciate your recommendation and support!
Central Air Conditioning Repair or Maintenance
Kirsten S.
Apr 9, 2026
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Hired on Thumbtack
The repairman arrived within a few hours of my calling for help. He diagnosed the issue quickly and provided an estimate for parts/labor. He was able to get the parts quicker than expected, so he came back the next day and completed the repair.
Details: Dishwasher • Maytag • Residential
Astera Heating, Cooling and Appliance Repair's reply
Thank you for your kind review Kirsten! We’re glad we could diagnose the issue quickly and complete the repair. We appreciate your support and look forward to helping you again in the future.
Appliance Repair or Maintenance
Harry B.
Jun 18, 2026
•
Hired on Thumbtack
Astera came by, took me seriously and listened to me speak about the problems I was having with my dishwasher. They troubleshot the issue, figured out what part they needed, talked to me about lead time, scheduled a time to return, and then returned promptly for the fix. Easy process turned easier with their transparency and communication. I recommend them 100%.
Details: Washer or dryer • Samsung • Residential
Astera Heating, Cooling and Appliance Repair's reply
Hello Harry, we're glad to hear you are happy with our service and we were able to resolve your issue. Thanks for your kind words and we look forward to work with you again in the future.
Appliance Repair or Maintenance
Credentials
License
License type: General Contractor
License region: Chicago, IL
License verified on 10/16/2026
Background Check
Viacheslav Astakhov
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive.
We charge a flat diagnostic fee, which is waived if you proceed with the repair. We also offer seasonal discounts and flexible financing options, including 0% interest for 3–6 months for qualified customers.
We always provide the total cost upfront—no hidden fees.
We believe in upfront pricing—no hidden fees, and you’ll always know the total before we start any work.
What is your typical process for working with a new customer?
Our process is simple, clear, and focused on your comfort.
Initial Contact: We start by understanding your issue or project over the phone or through messaging.
Scheduling: We schedule a convenient time for a technician to visit—often same or next day.
Diagnosis: Our certified technician will assess the issue and provide you with a clear explanation and quote before starting any work.
Repair or Installation: Once approved, we move forward with the repair or installation efficiently and professionally.
Follow-Up & Support: After the job is complete, we’re here for any follow-up questions and provide warranty support on parts and labor.
We aim to make the process as smooth and stress-free as possible. Your satisfaction is our priority!
What education and/or training do you have that relates to your work?
Our team is made up of licensed, certified, and highly trained professionals with a strong foundation in HVAC, refrigeration, and appliance repair.
We are:
EPA Certified
NATE Certified (North American Technician Excellence)
OSHA Trained for safety and compliance
Experienced in heat pump systems, including ongoing training on the latest technologies
Authorized technicians for many major brands
Certified installers for smart thermostats like Ecobee and Nest
We take pride in staying current with the latest advancements and best practices to deliver reliable, high-quality service every time.
