FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We got really good prices for excellent quality.we give the estimate for free and costumers always be happy with the price and finished job.
- What is your typical process for working with a new customer?
Our typical process starts with free estimate when we have basic information like rough measurements or dimensions and/or sketches from the customer. Alternatively, we visit project site to take free measurements and give free estimate. Measurements are scheduled as early as 24 to 48 hours from customer's request. Customers are invited to our shop and warehouse to select their actual granite slabs, fixtures and accessories. They are also encouraged to take a tour of our fabrication facility. We take a 60% deposit when an agreement is reached on price. Installation of counter tops is typically done 3 to 5 business days after payment of deposit.
- What education and/or training do you have that relates to your work?
Over 27 years experience in countertop fabrication, installation, repairs and maintenance.