- What should the customer know about your pricing (e.g., discounts, fees)?
I offer payment plans and discounts.
- What is your typical process for working with a new customer?
I assess their level, unless they are starting from scratch, and select the teaching materials based on that. The students who are starting from scratch are asked to fill out a questionnaire.
- What education and/or training do you have that relates to your work?
I did my doctorate in philosophy, which meant working with the original German texts. What’s more, my father was German.