FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Special Launch Deal: The first 10 bookings receive a 20% Discount on their Diagnostic Fee! (Diag fee $80–$150, which is credited to any job or fix when approved; close-in areas free under 25 min drive.)
- What is your typical process for working with a new customer?
1. Quick phone/text consult to understand your HVAC issue and confirm service area. 2. Flat-rate diagnostic fee ($80–$150 credited to approved repair; close-in free). 3. On-site inspection, clearly explained diagnosis, and written quote—no surprises. 4. Your approval, then fast quality work with cleanup. 5. Follow-up call to ensure satisfaction + easy online review request. Fast. Honest. Neighbor rates. Ready when you are!
- What education and/or training do you have that relates to your work?
5+ years hands-on HVAC experience – from furnace failures in Chicago winters to complex mini-split installs. Trained by top technicians and continually upskilled through trade school (pre/during/after field work). Seen it all, fixed it all. Your system gets pro-level knowledge at neighbor rates.