FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide upfront pricing whether it’s a quarter of a load or 20 loads we let the clients know right up front.
- What is your typical process for working with a new customer?
Our process is simple, transparent, and efficient: 1. Initial Contact & Details The client reaches out through *********, *****, or **** and provides basic details such as the address, type of junk or debris, and photos or videos if available. 2. Upfront Pricing We provide a clear, all-inclusive quote based on volume, labor, and dump fees. There are no hidden charges. Same-day and next-day service options are available. 3. Scheduling Once the quote is approved, we schedule the service at a time that works best for the client—often same day or next day. 4. On-Site Removal Our licensed and insured crew arrives on time with the proper equipment and truck. We handle all labor, loading, and cleanup so the client doesn’t have to lift a finger. 5. Responsible Disposal All items are properly disposed of, recycled, or donated when possible, in compliance with local regulations—helping clients avoid fines or tickets. 6. Payment & Completion After the job is completed, payment is collected. We accept cash, credit/debit cards, and Zelle (credit card payments may include a processing fee). The job is done the same day.
- What education and/or training do you have that relates to your work?
I’m a general contractor and I’m also a realtor by trade. I have a bachelors of science degree in business administration.