FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the type of vehicle, duration, and trip details. We provide clear, all-inclusive quotes so there are no surprises. ✔️ Pricing includes gas, mileage, and professional chauffeur ✔️ 20% gratuity is applied to all bookings ✔️ Additional time or special requests can be added if needed We focus on fair, transparent pricing and high-quality service.
- What is your typical process for working with a new customer?
Our process is simple and smooth: 1. We gather trip details (date, time, locations, passengers) 2. We provide a clear, all-inclusive quote 3. Once confirmed, we reserve the vehicle for your booking 4. On the day of service, we ensure on-time pickup and a comfortable ride We stay in communication with our clients to make sure everything goes smoothly from start to finish.
- What education and/or training do you have that relates to your work?
I have several years of experience providing luxury transportation, including work with Uber Black and private chauffeur services in Chicago. This experience has helped me understand the importance of punctuality, professionalism, and customer service when working with airport travelers, business clients, and special events.