BIG Helpers
BIG Helpers

BIG Helpers

Discounts available
Discounts available
$48/hour
estimated cost


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Number of items

Responds within a day

Introduction: BIG Helpers is your one-step resource for all your home improvement needs. We provide a wide scope of services, including furniture assembly, art installation, TV mounting, cabinet installation, picture hanging, window treatment installation, swing set assembly, murphy bed assembly and installation, tiling, caulking, light fixtures, ceiling fans, dimmers, switches bathroom wall fixtures, and more! When we opened our doors in 2005, we were the only company to offer Furniture Assembly services in the Chicagoland area. We literally pioneered that industry in this area. Furthermore, we are licensed, bonded, insured, and our work comes with a 30 day service guarantee. Our installers pass criminal background checks and drug screening for your peace of mind. The work ethic of BIG Helpers' professional installers is reflected in the glowing reviews of our customers. Our entire company (from the customer support in our office to our talented team in the field) dedicates ourselves to providing a superior customer experience to all of our clients from the first phone call to the finished project. Our goal is to develop positive relationships with our customers so they leave great reviews and return to us as their 'go-to' for personal labor and home decor services. In order to build those client relationships, we realize that we have to continuously provide remarkable results, every time you engage our services.
Overview

Hired 188 times

32 similar jobs done near you

Background checked

6 employees

16 years in business

Payment methods

Cash, Check, Credit card, Square cash app, Zelle

Social media

Facebook

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jan - Jun

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

35 photos

  • 65 inch TV Mount

    Picture Hanging and Art Installation

  • Art Hanging Collage

    Picture Hanging and Art Installation

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.7

96 reviews

5
87%
4
5%
3
2%
2
3%
1
3%

Read reviews that mention:


Alison E.

Picture Hanging and Art Installation

The worker (Brian?) was unusually accommodating and pleasant, and he worked very quickly. I definitely will hire BIG Helpers again! Update: Though the worker was nice as can be, he hung one picture on a single nail, which was too small to carry the weight of the picture. While I was stuck in another state for two months (due to Covid) the picture broke the nail off the wall, fell, and shattered the glass. Big Helpers said the work was done fine and would not repair the damage, as the 30 day guarantee had lapsed. I would not hire this company again.

Details: 6 - 10 • No, none of my items are more than 6 ft long or weigh more than 20 pounds • Ladder required • Wood • Residential

May 28, 2020
·
Verified
Karen P.

Furniture Assembly

Great experience. Definitely would hire again. They also do more than furniture assembly. Will definitely use for my other projects

Details: 5 items • Bookcase • No additional services needed

Oct 22, 2020
·
Verified
Melinda L.

Picture Hanging and Art Installation

Ricky and Brian were fantastic. Both were courteous, professional and meticulous when it came to having my client’s art work. We will be hiring them for future client and personal projects. Thanks a bunch guys!

Details: 20 - 100 • No, none of my items are more than 6 ft long or weigh more than 20 pounds • Ladder required • Wood • Residential

BIG Helpers's reply
Thank you for your review, Melinda! Ricky & Brian said it was truly enjoyable working with you as well; they felt they had a great rapport with you, and would sincerely enjoy the pleasure of assisting you again in the future. -Toni
Dec 6, 2019
·
Verified
Linda K.

Window Treatment Installation or Repair

Can I give them 10 stars? I had what I thought was a simple job, hanging curtains. The problem was my windows are odd sized. Ricky was fantastic in making a too long small rod work and also worked with the crown molding to make everything look exactly perfect!

Details: Drapery • Installation • 1 - 5 • Fabric • Yes, I will purchase the window treatments

BIG Helpers's reply
Thank you so much for your feedback, Linda! We enjoyed working with you.
Sep 14, 2019
·
Verified
Mari B.

Play Equipment Construction and Assembly

Very responsive, timely quality work. Came in as one of the lowest bids and quickest availability. So easy to work with their online platform too.

Details: Assemble and install play equipment • Slide • Playhouse/Playset • Home

Jul 23, 2020
·
Verified
Credentials
Background Check

Ricardo Rodriguez

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our pricing structure is very simple: $40 an hour, per person. Most jobs require only 1 assembler or art installer for $45 an hour, per person. Some orders may call for 2 or 3 people depending on the size of the order or item. We have a 2 hour minimum per visit.

  • What is your typical process for working with a new customer?

    We establish a positive rapport with our customers. We suggest they send us the exact name and item number of the product so we may provide an accurate quote. We have most likely built the items in question, previously. Once we prepare an attractive proposal, and the customer accepts, we arrive on time, work with efficacy, typically finishing on the lower range of our estimate. We always offer a cost range in order to manage client expectations.

  • What education and/or training do you have that relates to your work?

    In addition to my extensive background in furniture assembly, which I share with my staff (we have built more than 10K pieces of furniture), we keep up to date when IKEA and other vendors make design changes which effect how furniture is assembled. We keep current by watching various assembly videos, noting trends, and keep up to date with state-of-the-art tools.

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