- What should the customer know about your pricing (e.g., discounts, fees)?
We dont believe on charging customers a hourly rate as we feel at TK Audio Visual that they can be taken advantage of. We offer a several packages that offers the equipment and installation all rolled into one to suit the customers needs. We offer numerous discounts as well as our famous Lifetime Warranty.
- What is your typical process for working with a new customer?
We treat any new customer that comes on board with us as if they are family. We make sure we do everything possible to get them a solution that fits within there budget along with backing everything we do with our Lifetime Warranty.
- What education and/or training do you have that relates to your work?
Our Team has several certifications and manufacturers training under our belt. Such as CEDIA Installer Level 1, CEDIA Residential Networking Specialist, THX Home Theater Level 1, Locksmith License. Manufacturers Training from Control 4, URC, Clare Controls, Bosch, Home Acoustics Alliance, SureCall Cell Phone Boosters, Luxul Networking, Cisco just to name a few. We have over 25 years experience in the Custom Audio/Video industry.