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Big Shoulders Restoration

Scheduling
Mold services

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If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
Big Shoulders Restoration helps homeowners take back control after water, fire, mold, or storm damage with fast 24/7 emergency response, expert restoration, and clear communication every step of the way. We treat your home like it’s our own — responding quickly, working directly with insurance, and restoring your property with the care, urgency, and craftsmanship your family deserves. When disaster strikes, Chicago homeowners trust Big Shoulders Restoration to make the recovery process simple, and done right the first time.
Overview

Serves Chicago, IL

Background checked

15 employees

1 year in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, and Venmo.

Social media

Facebook, Instagram

Projects and media
Projects and media
Reviews
Exceptional 5.0

6 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

pro avatar
Morgan

May 4, 2026

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From Google

Russ was helpful to explain what was going to be done. He made sure everything was clean afterwards. Always let me know if he was going to be late coming. And was very polite.
Big Shoulders Restoration's reply
Thank you, Morgan, for the wonderful 5-star review. We're glad Russ took the time to explain the work, kept everything clean, and let you know if he was running late. We appreciate you noticing his professionalism and politeness and look forward to helping you again whenever you need us.
pro avatar
Cindy L.

Mar 26, 2026

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From Google

Really awesome team at this business. They always come prepared, organized, and ready to get to work. They pay attention to detail and really come through when you need them. 100% recommend them for water and fire damage, as they are very knowledgeable and experienced in both.
pro avatar
Ata O.

Mar 25, 2026

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From Google

I wanted to take a moment to share a strong recommendation for Big Shoulders Restoration based on my recent experience working with them on a loss at our home in North Center.The loss involved emergency water damage mitigation and mold remediation from a really bad leak in our condo's roof, and their team handled everything with a high level of professionalism and attention to detail. They are so nice and respectful and sociable. So nice, in fact, that we insisted they complete the reconstruction as well given our great experience with them. The scope of work included water mitigation, drywall and insulation removal, mold remediation, drying, and eventually reconstruction (hanging drywall, sanding, painting, etc), all completed efficiently and with clear communication throughout the process. They handled our home with care, setting up cardboard walkways to prevent our floors from getting dirty or damaged, and plastic barriers to contain the debris and maintain air quality in the rest of our home.What stood out most was the level of support and guidance they provided. They took the time to explain each step of the process, set realistic expectations, and ensured everything was documented properly. This made a stressful situation much easier to navigate and gave me confidence that the job was being handled correctly and to industry standards. These are the type of people that make you feel comfortable both with the quality of work and the quality of humans that enter your home.The crew was punctual, respectful of the property, and consistently maintained a clean and organized work area. From start to finish, the experience was smooth and professional. Our home is now patched up and looks better than before the leaking.If youre looking for a restoration company in Chicago that is knowledgeable, responsive, and thorough, I would not hesitate to recommend Big Shoulders Restoration. It would be irresponsible to call anyone else!
pro avatar
Devon S.

Mar 25, 2026

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From Google

Big Shoulders Restoration is incredible! I called them in December for emergency mitigation when water was pouring through the ceiling of my condo after a large snow/melt. They came in almost immediately on a Saturday and were amazing - communicative, thorough, efficient, and empathetic about the acuity and severity of the situation. They were patient and helpful in navigating insurance and HOA issues. Big Shoulders did mold remediation in our kitchen and drying/dehumidifying in the bedroom and kitchen. They documented everything in detail along the way using 3D mapping and moisture meters which proved to be incredibly helpful in receiving reimbursement from insurance/HOA.Big Shoulders was immediately ready to do the reconstruction, which was held up by the HOA (roof fixes, back and forth, etc). But we insisted that Big Shoulders Restoration finish the job because we were so impressed with the mitigation work. The restoration is now complete, and we couldnt be happier. Our ceiling and walls look better than when I bought the condo!Shout out to Robby, Anthony, Quintin, Russ, and Cindy (and anyone else I havent mentioned or met behind the scenes). This group works together insanely well and gets shit done! In the case of any future issues, I have Big Shoulders Restoration on speed dial and would recommend them to any and every one!
pro avatar
George K.

Mar 24, 2026

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From Google

Every member of their team did a phenomenal job. Clear communication, quick response to the flooding issues we had, and honest responses to both the work that was needed, and the cost of said work. While we wish that we had never needed their assistance to begin with, we were glad to have had their help every step of the way. They will take care of you and your home!
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Robert Schoenhoft

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