If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Restoration 1 is a team of home restoration experts and immediate responders who help residential and commercial property owners and management companies after disaster strikes. Our professionals are among the most trained and experienced repairmen and technicians in the industry, and we utilize the field's most advanced and innovative practices to ensure your property is brought back to pre-loss condition as efficiently as possible.
Overview
Hired 19 times
10 similar jobs done near you
Background checked
10 employees
5 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
Services offered
Cleanup and restoration services
Moisture damage assessment
Area restoration
Water extraction
Dry and dehumidify
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Very good 4.6
33 reviews
5
85%
4
6%
3
0%
2
0%
1
9%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Rachael F.
Mar 12, 2026
•
Hired on Thumbtack
Restoration 1 was a lifesaver for me, period. Not only were they able to show up, demo, and treat so quickly, they provided incredible referrals (shout out to Benny in particular). We ended up finding more mold in other parts of the apartment, again they were able to get us treated quickly. I was treated with respect throughout the entire process. Their guys were incredibly friendly and professional. We did have a few mishaps and misunderstandings throughout the process (which was a very long process), but they ALWAYS did right by me. Special thanks to Sarah as well for putting up with my ongoing texts, and making sure my concerns were heard.
Details: Bathrooms • Leaking roof • Assess moisture damage • As recommended by professional
Water Damage Cleanup and Restoration
Therese M.
Jun 25, 2025
•
Hired on Thumbtack
I contacted Restoration 1 to help me with an issue with my home. They were absolute pros and gave me recommendations for my particular situation that was outstanding. I would definitely call them back if necessary.
Details: Indoors • Residential
Odor Removal
Autumn P.
Mar 5, 2025
•
Hired on Thumbtack
I was out of the country when my main water line started leaking. Restoration was amazingly responsive and communicative half a world away. They showed up and diagnosed the problem quickly; were transparent about next steps and pricing, and did the work well and as promised and kept me in the loop every step of the way. Highly recommend.
Details: Yes, repair is urgent • Yes, the building is currently flooded • Drain issues • Condo or apartment
Plumbing Pipe Repair
Nancy B.
Aug 17, 2025
•
Hired on Thumbtack
Hired after a basement flood. Very professional, thorough, helpful. Explained everything. Patient with our questions. Highly recommend.
Details: Basement • Flooding • Assess moisture damage • Extract water • Dry and dehumidify • Clean and deodorize • As recommended by professional
Water Damage Cleanup and Restoration
Lawrence C.
May 9, 2023
•
From Google
First, just for those that were in my place looking for someone immediately and barely have time to look for referrals,... stop now and choose Restoration 1.They worked well with my home insurance, speedy and thorough. The best part is that they double and triple checked their work. I had a sewage backup, and I hadn't realized how fast black mold can grow in less than a day. (Luckily Paul did.) I would've been happy with drying and sanitizing since we caught it so fast. Paul saved me tens of thousands from having to pull up any new materials somewhere down the road after eventually finding the mold. Oh, plus Paul, and crew, are fantastic people. Saying I recommend Restoration 1 is an understatement. (Photos are different locations in basement but results were the same.)
Restoration 1 of Chicago Lincoln Park's reply
Thank you Lawrence for taking the time to write such a detailed and thoughtful review. I'm very happy we could respond quickly to your sewage backup, do a nice job and save you some money. If you need anything at all feel free to reach out to me at 312-802-6218.
Thanks,
Paul Glendenning
Restoration 1 of Chicago Lincoln Park
Credentials
Background Check
Paul Glendenning
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that we work with all insurance companies on covered losses including fire and smoke damage and most water and mold damage. We also offer self pay discounts.
What is your typical process for working with a new customer?
We typically start by offering a free same day in home inspection including the use of a moisture meter and thermal imaging camera to determine what items of your home or business are wet. We scope the job and offer recommendations on both mitigation (setup, demo (if needed) cleaning, disinfecting and professional setup and monitoring of commercial grade drying equipment including dehumidifiers and air movers). Throughout the process we explain the homeowner their options for going through the insurance claim process or using a self pay option. Upon completion of the mitigation we also plan, schedule and complete the repairs or rebuild process. For insurance related claims we help guide the owner thru the process and offer direct correspondence with your insurance carrier for documentation and billing.
What education and/or training do you have that relates to your work?
All of our owners, project managers and technicians are certified with the IICRC (Institute of Inspection Cleaning and Restoration Certification).
We also are consistently completing continuing education courses in the fields of water and fire mitigation along with mold remediation, contents cleaning and structural drying.