FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The total price on the provided estimate is the price of the project which will be finished. Yet, the customer will be informed if additional costs are needed for the project to be completed appropriately (e.g. subfloor repair under the carpet)
- What is your typical process for working with a new customer?
We will arrive at the job site and take the needed measurements to provide the customer with an accurate estimate. If the customer agrees to the estimate, a deposit of 30% is required before starting the project.
- Describe a recent project you are fond of. How long did it take?
An average flooring project will take around 2-3 days, but the timeline varies by many factors.