FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free onsite inspections, quotes, and estimates. We also provide free insurance claim assistance as well as insurance deductible assistance when available.
- What is your typical process for working with a new customer?
When a new customer has contacted us, the first thing we like to do is meet with the customer and discuss any services that are to be completed, final expectations, material requests (brand, color, warranty, etc.) and discuss any concerns the customer may or may not have. It is during this process that we will most commonly generate a final proposal for the customer.
- What education and/or training do you have that relates to your work?
Our siding crews have over 20 years experience in installation of siding, soffit, fascia, and guttering. Our roofing crews have over 10 years experience in the industry and carry active licenses within the State of Illinois. All crews are part of the Accurate-Xteriors Family; and are not subcontracted to a third party. Insurance (work comp and liability) certificates available upon request.