Hogan's Systems Consulting, LLC

Hoffman Estates, IL

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About this pro

How does your service stand out?

I stand out because I have many years of experience and in depth knowledge. I know how to fix almost any computer problem quickly and efficiently. Although I am a very "technical" person, I also understand that most people are not computer technicians. Many customers pay me just to sit with them and explain to them how to use their computers more efficiently. I am very good at explaining complex technical topics in simple terms that people can clearly understand.

Location

Hoffman Estates, IL 60192

Years in business

19

Number of employees

2

Times hired on Thumbtack

66

Reviews

43 Reviews
  • Ritesh B. Feb 17, 2017
    Computer Repair
    Verified Review
    Awesome
    Superb Service and accurate quote. I had to get my HP Envy laptop repaired for screen and keyboard and he repaired it to perfection. The cost is reasonable and the service is excellent. Two thumbs up .
  • Niki M. Jan 24, 2017
    Computer Repair
    Verified Review
    Great Resource
    Very efficient and friendly
  • Michael C. Jan 18, 2017
    Computer Repair
    Verified Review
    Cracked Laptop Screen.
    Crack Screen. Rick was great. Perfect. Price was right.
  • Donna B. Jan 12, 2017
    Computer Repair
    Verified Review
    Quick and quality service
    I connected with Rick to see if he could replace my son's laptop screen which was accidentally damaged. Rick was very professional and quick to respond. He replaced the screen the same day it arrived from the manufacturer for a very reasonable price. I highly recommend Rick for his quick and quality work.
  • Derek K. Jan 2, 2017
    Network Support Services
    Verified Review
    Computer programming
    Did a great job on time and knowlegable
  • Belinda B. Dec 7, 2016
    Computer Repair
    Verified Review
    Quick Responses and Knowledgeable
    Extremely quick responses to all texts and calls. Very knowledgeable and honest. Flexible times to fit my schedule. I would definitely use his services again.
  • Peter C. Nov 28, 2016
    Computer Repair
    Verified Review
    Hire Rick for your PC issues, you won't regret it.
    I reached out to Rick after my PC had been recently upgraded to Windows 10 and the OS files became corrupted and would no longer boot. Several attempts to perform a recovery were unsuccessful. Rick was able to save off my valuable pictures and music files, etc. and then worked with me to reccomend a more reliable solution. He installed a new hard drive which would run the OS, while my pictures and other important date remained on a separate RAID drive. This should help to preserve my docs in the event of another OS crash. I was very happy with the service he provided and would reccomend him to anyone experiencing PC issues. Very nice guy and easy to work with.
  • Ravi G. Nov 11, 2016
    Data Recovery Service
    Verified Review
    Fantastic experience
    Rick was courteous, knowledgeable, patient and accessible. And he got my pc disk data issue taken care of at the optimal price for me. The only improvement I can suggest in an otherwise excellent experience - I would have preferred if Rick was able to send updates or call me with updates rather than me checking in with him.
  • Vishal S. Aug 10, 2016
    Computer Repair
    Verified Review
  • Kevin R. Jun 1, 2016
    Computer Repair
    Verified Review
    I dropped my laptop and the hinges were bent (not broken) and the keyboard had some keys pop out. Rick said he would try to bend the hinges back and they didn't need replacing and he would replace the keyboard. Both he did perfectly. He also made sure the systems were still working correctly and weren't damaged by the drop.
  • Robert V. May 15, 2016
    Hogan Systems Full disclosure, I worked with Mr. Hogan on big computers, medium computers, and small computers. That is how I know I can trust his work. My latest use of his services was May 2016. I had a bad fan on a small laptop. I watched a U-Tube on how to do it, and I knew it was more than I could handle; I needed someone with experience. Hogan did it perfectly. Thank you.
  • George H. May 13, 2016
    PC Computer Repair
    Verified Review
    No picture, No boot up.
  • Alexander Y. May 8, 2016
    Computer Repair
    Verified Review
    screen replacement
  • Christine C. May 2, 2016
    Computer Repair
    Verified Review
    I had a very good experience with Rick and Hogan's Systems Consulting. My repair ended up being minimal and I couldn't have asked for better pricing.
  • Joseph B. Apr 30, 2016
    Computer Repair
    Verified Review
    Rick did an awesome job getting my computer up to snuff. It runs a lot better now with the new software and a lot cleaner....His prices were fair and upfront and he explained the process well.
  • Tim J. Apr 19, 2016
    Computer Repair
    Verified Review
    Hogan's Systems Consulting did a great job fixing two notebook computers quickly and at a fair and reasonable price. I would use their services again and definitely recommend them.
  • Jerry N. Apr 18, 2016
    Computer Repair
    Verified Review
    Very good experience. I would highly recommend Hogan's Systems to anyone.
  • Nancy H. Feb 26, 2016
    Computer Repair
    Verified Review
    Had major issues with my laptop updates and Hogan's resolved every problem right away... my laptop works SO much better! Great job!
  • Janice R. Jan 2, 2016
    Computer Repair
    Verified Review
    Had a virus. Rick was quick, helpful, knowledgable and very reasonable. Would highly recommend his services. A very nice man.
  • Jason G. Dec 2, 2015
    Printer Repair
    Verified Review
  • Kent C. Nov 20, 2015
    Computer Repair
    Verified Review
    Rick replaced the power connector on my PC as promised on time with no extra charges. It's working like new.
  • Irene G. Oct 29, 2015
    Computer Repair
    Verified Review
    I had an Excellent experience with Mr. Hogan. Rick had the knowledge and expertise that I depended on to repair my PC. He is pleasant, honest and dependable. The work was completed in a timely fashion and the cost was affordable. I highly recommend Rick's services and will call on him again if needed!!
  • John R. Oct 26, 2015
    Computer Repair
    Verified Review
    There was dust in my laptop that caused the fan to stop and the laptop to overheat. After that was fixed, he found that there were viruses and possibly Malware that he was able to eliminate. That made it take longer than I originally thought. But, I am well satisfied with the work he did and the cost was well worth the price.
  • Robert J. Mar 27, 2015
    Rick and his team did an excellent job fixing my computer. Our teenagers borrowed our computer and downloaded some nasty virus. Rick was able to remove it and the computer works great. Thanks Rick!
  • Patrick H. Jan 21, 2015
    PC Computer Repair
    Verified Review
    My External HD stopped working. Rick was able to get all the data off of it and helped me set up my new Ext HD. A huge help!!
  • Rakesh K. Dec 30, 2014
    Computer Repair
    Verified Review
  • Hayley K. Dec 20, 2014
    I just took my computer in for a screen replacement and it was done quickly and Rick and his son even did a quick virus scan and helped me remove some extra programs that I didn't need anymore to help my computer run a bit faster. They did above and beyond work. Definitely got my money's worth.
  • Ron B. Oct 31, 2014
    Computer Repair
    Verified Review
  • Dave F. Apr 24, 2014
    I ran into a problem with my computer and was frustrated beyond belief. I desperately searched for some assistance, which happened to be on a holiday, and Rick was not only prompt with a reply - but he also took time (on a holiday) to explore the problem remotely for free! Rick came out the very next day and was able to successfully figure out my issue. Fast and friendly service, you won't regret working with Rick.
  • Emma M. Apr 19, 2014
    Computer Repair
    Verified Review
    Rick did a great job with my computer! He was easy to work with and very accomodating with my schedule.
  • Ketan R. Jan 20, 2014
    Computer Repair
    Verified Review
  • Fan W. Dec 11, 2013
    PC Computer Repair
    Verified Review
    One of the best computer techs I have ever used. After telling Rick about my computer problems, he was professional, quick, and knowledgable about everything i wanted to know. He keeps in touch through every step of the process, let's you know what to expect, and has the best prices compared to places like geek squad or any brick and mortar repair shop I have seen. Overall, he is a nice guy and very good at what he does. He figured out what was wrong with my gaming PC and gave me a solution within a day. Hence, I am having him build my next gaming PC as well due to the great service. I would recommend Rick and his company to anyone who has a computer related issue, big or small.
  • Vaijayanthi R. Oct 12, 2013
    PC Computer Repair
    Verified Review
    Thank Rick for replacin the lcd screen and on your prompt service
  • Supratim S. Sep 16, 2013
    Computer Repair
    Verified Review
    Very efficient, knowledgeable and satisfactory
  • Bob H. Aug 25, 2013
    Computer Repair
    Verified Review
    Rick did an excellent job repairing my son's laptop. I am glad he was there to take it to. Service was quick and friendly. I recommend Hogan's System Consulting!
  • Evelyn C. Oct 26, 2012
    My external hard drive stopped working and all my data would have been lost forever. Rick was able to save almost 100% of the data and at a very reasonable fee. He did not try to sell me additional hardware or services which is greately appreciated. I would definitely recommend his services.
  • Julie S. Oct 15, 2012
    Rick was very easy to work with! He came and picked up my computer and kept me updated to what was going on and how long it would take. They even delivered it back to me. I would recommend them to anyone needing help with a home computer.
  • Vijay H. Oct 13, 2012
    Rick and his team fixed issues with my computer and worked out of the box to fix problems with my mobile phone as well. Timely, knowledgeable and affordable services. It's a pleasure to work with Rick since he knows what he is doing and takes initiative to solve the issues and communicates all the choices to the customer. Highly recommend Rick.
  • Busola C. Oct 1, 2012
    Data Recovery Service
    Verified Review
    Job well done. Very satisfied.
  • Jeff S. Dec 9, 2011
    Computer Repair
    Verified Review
    Ric Hogan was great! Came to my home and fixed my PC on site for aa reasonable price. I would recommend him. Anda very nice guy.
  • Lee S. Jun 7, 2011
    When your computer stops working - its panic time. But when we call Rick Hogan, he puts everyone and everything at ease and takes care of the problem if not over the phone - in person, usually within a few hours. We are very pleased with his work. I even had him try to fix my ancient computer at home but that was too far gone. Rick guided me with my new computer purchase and now all is working great. You won't go wrong with Rick Hogan.
  • Edward K. May 28, 2011
    I found this company off the internet as a source to transfer videos and films to DVDs. I tried them and WAS impressed with the creativity exhibited using super imposed subtitles on subject matter, printed DVD disc labels and enclosures, suggestions offered and ultimate transfers made. My family was so impressed that I had my wife's family's old video tapes and films converted to DVDs as well. Having worked closely with Rick Hogan on these two in-depth projects, I learned that his company also solves computer problems and ended up calling him to help me resolve a communication problem and tuning that ultimately allowed my computer to run faster. I enthusiastically support and recommend him and his company!
  • Michelle M. May 27, 2011
    Rick has been servicing our business for years and is excellent at what he does. He takes care of our issues at an immediate response. He really knows the business. I highly recommend Rick for all your computer repairs and problems!

Q&A

What advice would you give a customer looking to hire a provider in your area of work?
Look for someone with lots of experience. There are too many inexperienced technicians in this business who often end up doing more harm than good. Look for someone who can explain things in plain English. Many computer technicians seem to only be able to speak using highly technical terms that most people don't understand. Look for someone who is reliable and trustworthy. Don't take your chances with someone who may try to steal information from your computer, or who will overcharge you for unneeded repairs.