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Nu-Gen Cleaning and Restoration
Nu-Gen Cleaning and Restoration

Nu-Gen Cleaning and Restoration

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Mold effect

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Introduction: We are family owned and operated which means that you will always get a 100% SATISFACTION GUARANTEED service. A promise that the work will be done in a detailed and professional manner. We treat your home like it is our own! Specialists in: Water Damage Restoration Fire/ Smoke Damage Restoration Mold Remediation. Available 24/7. Trained, Uniformed, and Certified technicians (IICRC, RIA, OSHA). Master Water Damage Restorer, Master Fire & Smoke Restorer, & Master Textile Cleaner. Full service restoration: Cleaning, Contents, Drywall, Carpet, Painting, Carpet Cleaning, Tile & Grout Cleaning, Upholstery, Air Ducts, Post-construction, Move-in/ move-out.

Hired 18 times

Serves Lake in the Hills, IL

Background checked

8 employees

10 years in business

Payment methods

Cash, Credit card, Square cash app

Social media

Facebook, Instagram

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jan - Jun

Featured Projects

21 photos

  • Inadequate Ventilation in Attic

    Mold Inspection and Removal

Mold services


Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

15 reviews


Read reviews that mention:

Melissa M.

Mold Inspection and Removal

We were moving an old refrigerator to make room for a new one and discovered the wall behind it was covered in mold. After realizing we couldn't clean it, we came to Thumbtack for quotes. Within minutes we were speaking with Moises from Nu-Gen. He came out on Monday at 10, tested the area and discovered that it was luckily contained just to the surface and not in the air. The drywall was removed and we now have an air-scrubber running. I'd like to thank Moises and Nu-Gen for taking care of the problem quickly and affordably!
Apr 11, 2017
Desiree B.

Water Damage Cleanup and Restoration

We experienced a homeowners nightmare. We received many quotes. Of them all, Moises was humble, respectful, and knowledgeable. The decision wasn't hard to make at all. My family is very grateful. He had a team ready for our job almost instantly. I plan to use his company in the future for any other needs we may have. I definitely recommend him and his company. I've hired other companies in the past for other jobs, but none have made such an impression. Thanks Moises and Nu Gen
Nu-Gen Cleaning and Restoration's reply
Mrs. Brown It was a pleasure being able to help you and your family. We look forward to continue to assist you. Thank you.
Mar 28, 2018
Sandy Q.

Carpet Cleaning

Moises contacted me promptly and was able to estimate my job and clean our carpets within 24 hours! He was very professional and knowledgeable about his work. Our carpet looks great! I definitely suggest using Nu-Gen for carpet cleaning and other jobs.
Aug 30, 2017
Christopher A.

Carpet Cleaning

I needed to find a carpet cleaner quickly so I jumped on Thumbtack and they were the first to respond. Took a bit of faith to hire a cleaner via the web however the tenants were moving in the next day so the carpet had to be cleaned! QUALITY: The powerful extractor they used left the carpet nearly dry. The next day the carpet felt soft and the nap was fully restored. Nu Gen was on-time, did a fantastic job on the carpet, and BEST OF ALL held to the quoted price.
Jun 8, 2017
Maureen T.

Carpet Cleaning

I was glad they called to ask if they could come earlier than the appointment time. They were quick in get into the job. They even cleaned carpet elements that I use for traffic area rugs. Quick & clean.
Apr 14, 2017
Background Check

Moises Pacheco


  • What should the customer know about your pricing (e.g., discounts, fees)?

    We have competitive pricing but only apples to apples.

  • What is your typical process for working with a new customer?

    Inspection, Create estimate, Do work, Warranty work.

  • What education and/or training do you have that relates to your work?

    Yes, we continuously stay up to date on IICRC certifications and technological updates. Owner is a Master Water Restorer, Master Fire & Smoke Restorer & Master Textile Cleaner.

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