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Genstar

Scheduling

Responds in about 37 min

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If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
We at genstar focus on customer emergency rite now needs... Our #1 priority is addressing and resolving our customer every heating cooling and appliance repair need.. Being able to interact with different people(customers) and to inform them of the preventative maintenances (the does and don't) as related to every day repair situation.when we know better we do better......
Overview

Hired 672 times

Serves Lansing, IL

Background checked

1 employee

56 years in business

Business hours

Sun6:00 am - 6:00 pmMon6:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, PayPal, and Zelle.

Services offered
A/C services needed
Property type

House

Condo/Apartment

Townhouse

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

328 reviews

5

91%

4

4%

3

1%

2

0%

1

4%

Read reviews that mention:

pro avatar
Marla H.

Feb 7, 2026

•

Hired on Thumbtack

Amer Talla is the best! He knows the industry, he is an expert HVAC person all-around. He diagnosed the problem, provided a detailed solution, and was the consummate professional. He is not just the expert you should call because he is knowledgeable, and professional, BUT he is thorough. You can tell he loves what he does and he cares about his customers. He's the one I will call for future maintenance and anything else HVAC-related. I highly recommend him!

Details: Furnace • No heat • Basement • Two-story building • House

Heating System Repair or Maintenance
pro avatar
Dianita W.

Nov 18, 2025

•

Hired on Thumbtack

He came when he said he would. He was very professional and had no issue explaining what was going on so I understood the issue and what he had to do to fix it.

Details: Repair • Central heating or cooling • House • Homeowner

Thermostat Installation or Repair
pro avatar
Ashley B.

Jan 14, 2026

•

Hired on Thumbtack

Great experience and service! Genstar was quick to respond and came out to service the same day. He educated us on our appliances and walked us through the process of the repair we needed. We will definitely be using him in the future.

Details: Refrigerator • GE • Residential

Appliance Repair or Maintenance
pro avatar
Doris A.

Dec 13, 2025

•

Hired on Thumbtack

Al is a very professional, knowledgeable and patient. Answered every question I had. He went straight to my panel, assessed the situation, and resolved the problem. Now my home has heat again. Thanks again Al. Referrals are on the way.

Details: Furnace • No heat • Basement • Single-level building • House

Heating System Repair or Maintenance
pro avatar
Michael V.

Nov 11, 2025

•

Hired on Thumbtack

Alphonso was great. He squeezed us in his busy schedule. He showed up very early in the morning. He spoke with us while he was in bed. Then showed up within a half hour. And he didn't leave until he diagnosed the problem. He was great

Details: Furnace • No heat • Closet • Single-level building • House

Heating System Repair or Maintenance
Credentials
Background Check

Alphonso Smith

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