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Genstar

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About
We at genstar focus on customer emergency rite now needs... Our #1 priority is addressing and resolving our customer every heating cooling and appliance repair need.. Being able to interact with different people(customers) and to inform them of the preventative maintenances (the does and don't) as related to every day repair situation.when we know better we do better......
Overview

Hired 647 times

Background checked

1 employee

55 years in business

Business hours

Sun6:00 am - 6:00 pmMon6:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, PayPal, and Zelle.

Services offered
Appliance type

Refrigerator

Property type

Residential

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

312 reviews

5

92%

4

4%

3

1%

2

0%

1

3%

Read reviews that mention:

pro avatar
Chris K.

Jul 16, 2025

•

Hired on Thumbtack

Al was great to have out and service our air conditioning unit. He was thorough in his intake call with me prior to driving out so that he could pickup any supplies needed for the repair to save us both time. He found the issue, quickly got to work, and we had our AC running great again in no time. Highly recommend.

Details: Repair • Only warm air is blowing from the vents • Basement • Outside • House

Central Air Conditioning Repair or Maintenance
pro avatar
Michael V.

3 weeks ago

•

Hired on Thumbtack

Alphonso was great. He squeezed us in his busy schedule. He showed up very early in the morning. He spoke with us while he was in bed. Then showed up within a half hour. And he didn't leave until he diagnosed the problem. He was great

Details: Furnace • No heat • Closet • Single-level building • House

Heating System Repair or Maintenance
pro avatar
Dianita W.

2 weeks ago

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Hired on Thumbtack

He came when he said he would. He was very professional and had no issue explaining what was going on so I understood the issue and what he had to do to fix it.

Details: Repair • Central heating or cooling • House • Homeowner

Thermostat Installation or Repair
pro avatar
Dannielle H.

3 weeks ago

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Hired on Thumbtack

Al was very knowledgeable about the problem. He took the time to explain everything so I knew what needed to be done. I highly recommend him and the company.

Details: Furnace • No heat • Basement • Single-level building • House

Heating System Repair or Maintenance
pro avatar
Tee P.

Oct 30, 2025

•

Hired on Thumbtack

Al was very professional & punctual. He educated me on the things he was fixing. I now have knowledge of how my furnace work.

Details: Furnace • No heat • Basement • Single-level building • House

Heating System Repair or Maintenance
Credentials
Background Check

Alphonso Smith

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