- What should the customer know about your pricing (e.g., discounts, fees)?
Up front pricing Multiple options given for you to choose from Educating on present issues No credit card fees No hidden fees Free estimates Free Second opinions Financing available
- What is your typical process for working with a new customer?
Have a phone conversation Diagnose issues Provided multiple quotes Preform work or schedule a return visit to preform work depending on customers schedule and length of repair
- What education and/or training do you have that relates to your work?
Plumbing license General contractors license EPA certification Navien certified We strive to have the best training with new codes and new technology in heating, cooling and plumbing