What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing system is the easiest we have ever come across. We also have a variety of all-inclusive packages for bathrooms, kitchens and even for a handyman project. We researched our competition and refined what we felt was fair and reasonable. We are not the cheapest but we are by far not the most expensive. Quite simply, you pay for our experience in the industry but also receive incredible service and attention. Our pricing is simple-fair price for incredible work!
What education and/or training do you have that relates to your work?
Yes, we are careful to research, study and implement new techniques that will maintain us on the cutting edge of the industry. We take classes and obtain certifications as much as we can in order to expand our base of knowledge. We maintain relationships with other contractors and trades in order to continue to learn. Learning is a lifelong experience, there is always room to grow.
How did you get started doing this type of work?
Just a natural process. We both have over twenty years of experience in construction as well as related fields (real estate, property management, mortgage financing, commercial construction, project management, construction litigation). As homeowners and seeing the challenges in the residential remodeling industry, we felt confident that our combined experience would provide a boutique remodeling service without the boutique tag. We enjoy making our client's remodeling dreams come true.
What types of customers have you worked with?
One day handyman projects such as drywall repairs, changing fixtures, hanging shelves, painting, gutter cleaning, new flooring. Anything that would be on the "Honey do" list.
We do all major remodeling and specialize in bathroom and kitchen remodeling including design and build. We handle all aspects of a project beginning with the first phone call, preparing a free estimate, follow up, project management, scheduling, even budgeting and payment plans if necessary.
Describe a recent project you are fond of. How long did it take?
We completed 2 projects in the recent month. The first was a basement in Glenview, this was our 2nd major project with the family and we had begun discussing the project during our first project the year before (2013). It took about a year for the budget to be saved and details to be worked out but it was well worth the time and effort. The basement was a clean slate, absolutely nothing on it. We did everything from framing exterior and interior walls, insulating. Created a beautiful space for a multi age work out room (family has 2 small children) so on top of the mounted TV for exercise, this room was finished with rubber matts for comfort of tumbling, yoga or tai chi. Also has a dedicated area with custom built rock climbing wall with adjustable grips for continued challenge, a vertical and horizontal money bar area. A dream come true for any active family. The entry has sliding glass doors if separation from the main entertaining area is necessary but also provides a clear visual to and from the exercise room. There is a bedroom with closet for related living, a full service bathroom and a theater room. Theater room has mounted TV, wet bar and behind the entertainment room - additional storage! This back room is designed to appear to be entertainment storage in the theater room BUT one of the bookcases is actually a door! Not sure which one is having more fun with this one, dad or son!
The 2nd project is a restaurant build out in Palatine. A Japanese Ramen Noodle restaurant that had much anticipated following throughout the build out. This restaurant is located on Plum Grove Rd (see our website for specifics), all mechanicals were upgraded, design and built out alongside Cubit Designs.
Both projects to be displayed on the website and profiles in the near future - look out for them.
What advice would you give a customer looking to hire a provider in your area of work?
Take the time to meet the contractors, the best work will be done by family owned and operated businesses because we take the time to get to know you and your family as well. The purpose of that is to coordinate lifestyle, budget and the wish list.
What questions should customers think through before talking to professionals about their project?
About us that we really care. About our profession that not everyone in the field is equal and that makes our jobs difficult when we are being judged or measured by another failed or bad experience. All contractors are just not the same - getting to know us is the best way to decide for yourself. We work hard for you and the biggest difference is that we are in the business to build relationships.