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bookamaid.co

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Overview

Hired 40 times

10 employees

10 years in business

Business hours

This pro hasn't listed their business hours.

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Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2017

Services offered
Floor type

Hardwood

Laminate wood

Concrete

Tile

Property type

Residential

Commercial

Projects and media
Projects and media
Reviews
Very good 4.5

11 reviews

5

82%

4

0%

3

9%

2

9%

1

0%

Read reviews that mention:


pro avatar
Shobhna B.

Sep 13, 2016

Hired on Thumbtack

Larry and Soco did excellent job cleaning my home. They were both very accommodating and thorough. When they were running out of time they prioritized the high traffic areas and covered most of the important cleaning quickly. Hopefully the experience will continue over future cleanings as well.
bookamaid.co's reply
Thank you for your review. We look forward to your next service.
House Cleaning
pro avatar
Beverly Pines K.

Aug 27, 2016

Hired on Thumbtack

Soko did a good job considering the first time cleaning my house. It was obvious she wanted me to be satisfied and was receptive to my suggestions. My house smelled so clean after she left. I live in Skokie and the owner of Bookamaid does as well - he stopped by my house shortly after Soko had arrived to ask me how things were going. Very nice.
bookamaid.co's reply
Thank you for a great review. We look forward to serving you again soon.
House Cleaning
pro avatar
Ambyr M.

Nov 19, 2016

Hired on Thumbtack

They were able to squeeze me in before the holidays and now I have a set time. Great service and on time. Thanks so much.
bookamaid.co's reply
Thanks Ambyr for the kind words. I am glad we were able to get the service scheduled as well. I am looking forward to working with you again.
House Cleaning
pro avatar
Nauman K.

Aug 17, 2016

Excellent Service!!!! I ordered their service, and two cleaners came, which made the job not just efficient but extremely thorough. Extremely pleased with this service and will definitely use them again.
bookamaid.co's reply
Thank you for your comments. We look forward to serving you again.
pro avatar
Joel S.

Nov 2, 2016

Hired on Thumbtack

I wish your service would have asked if anyone is sensitive to strong cleaning odors. My husband is extremely sensitive, and we needed natural, non-scented cleaning supplies. It would have been great if your organization would ask these questions first. The smell was quite overpowering for us. Also, I asked if someone could clean the inside of our refrigerator, and that request was turned down. I was told later it would be "extra." While your people were very nice, I would rather work with a crew who does a little "extra" for us.
bookamaid.co's reply
Hi Joel I am sorry to see that we didn't earn your 5 star review as you have acknowledged that we provided the service as requested. Generally our clients inform us about sensitivities. We have eco friendly products however they're not scent free. In regards to refrigerator cleaning, you were asked that question when completing the request on thumbtack and it was not indicated there. Our cleaners have work orders and if schedule permits, we honor reasonable requests. It's unfortunate that you have give us a 3 star based on that however we will accept it as you're the client. We wish you the best and hope you find the service provider that suits your need. AJ
House Cleaning
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