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About
Intelligent Service has been the go to company for Plumbing, Heating, Cooling and Drain needs since 1980. We pride ourselves on providing Red Carpet Service, as well as warranties not found anywhere else in the industry. Our Licensed, Bonded and Insured Experts are available 24 hours a day, 7 days a week and are ready and eager to serve you. Whether your job is big or small we have the knowledge and availability to get it done on time and on budget.
Overview
Hired 12 times
Background checked
20 employees
46 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for professionalism, responsiveness, and punctuality.
Very good 4.5
46 reviews
5
85%
4
2%
3
0%
2
2%
1
11%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Michael B.
Nov 12, 2018
•
From Google
He did a great job. He was thorough in his maintenance work and fully explained the issues that he found and what the cost would be to fix them.
beatriz C.
Nov 20, 2018
•
From Google
I had both furnace and air conditioner installed. Bob McCarthy (the technician) was very knowledgeable, well versed on the equipment and courteous. They moved my a/c unit to reduce the noise level into the house and in the processed better secured it then the previous unit. The units themselves are working very well and am very happy with them. The company, Intelligent Services has been superb, prompt, professional and friendly to deal with. I would highly recommend this company.
Chris R.
Dec 24, 2018
•
From Google
Have used Intelligent Plumbing a couple times now and have always had a great experience. Most recently I wanted to have my discharge pump and check valve looked at as both are old, and needed a furnace tune up. Bob McCarthy cane out and walked me through every step of what he was doing and provided me with options on the level of repair or replacement that I wanted to do. Have always been so impressed with the customer service and knowledge of the folks at Inteligent Plumbing that I signed up for their multi-year service plan covering my HVAC and plumbing, as I trust them with all my major system maintenance and repair.
Sholom F.
Feb 23, 2021
•
Hired on Thumbtack
A true pleasure to deal with. Very eager to help and provide excellent customer service. Very much recommend using them!!!
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Shower or bathtub • House
Plumbing Pipe Repair
Chad T.
Mar 21, 2019
•
From Google
Neal is the best! He has helped my family out twice when we had plumbing issues. My father is a carpenter and he inspected the work Intelligent has done for me and dad mentioned the attention to detail in the work.Neal has gone above and beyond for me and I really appreciate it; hopefully this review helps Neal secure more business.Really though.....down to earth sales approach, fair pricing and awesome customer service!Call Intelligent, ask for Neal and cross it off your list!(FYI....I also posted this same review on Yelp intentionally.)
Credentials
Background Check
Jason Kerr
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We provide in person pricing by the job and not the hour
What is your typical process for working with a new customer?
We will set up an appointment, meet on site to determine the issue, and provide options ranging from a band aid repair to a permanent solution and everything in between.
What education and/or training do you have that relates to your work?
All of our Experts hold a license with the Illinois Department of Public Health Plumbing Program and are drug tested and background checked.
