If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Intelligent Service has been the go to company for Plumbing, Heating, Cooling and Drain needs since 1980. We pride ourselves on providing Red Carpet Service, as well as warranties not found anywhere else in the industry. Our Licensed, Bonded and Insured Experts are available 24 hours a day, 7 days a week and are ready and eager to serve you. Whether your job is big or small we have the knowledge and availability to get it done on time and on budget.
Overview
Hired 12 times
Serves Mount Prospect, IL
Background checked
20 employees
46 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for professionalism, responsiveness, and punctuality.
Very good 4.5
46 reviews
5
85%
4
2%
3
0%
2
2%
1
11%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Sunil S.
Jun 12, 2018
•
From Google
Matt and Bob did a great job installing a tankless waterheater as part of a replacement effort for an old, failing 50-gallon waterheater. It was a full days work, for which they were well-prepared. The work proceeded smoothly, and they were punctual, tidy, thorough, knowledgeable, extremely professional, helped me address all my questions, and offered cost-effective options for other plumbing maintenance questions I had. I would definitely use Intelligent Plumbing again for my future needs.
We're happy we were able to service you to the highest degree Sunil. Thanks for choosing Intelligent.
Danielle B.
Sep 12, 2018
•
From Google
Let me begin by saying, If I could give Joe and Intelligent services more stars I would!My husband and I purchased an older home in Inverness last year, and since weve moved in we have only had HOT water (like 115 degrees, hot) in our master bathroom! To be honest, we kind of got used to it after awhile, but it really bothered us that we couldnt use the shower for our 2 year old.Over the course of the year, we had 2 plumbing services out to diagnose/ fix the problem. The first company told us they could probably fix the issue, and that they would call us when they had the part, with hopes of installing later that weekThey NEVER called. The second company (recommended by a local luxury bath store) told us that the parts we needed were no longer being manufactured, and our two options were to: access the plumbing from behind (aka knock a hole in our adjoining wall) or completely remodel our bathroom to change out the fixture...I didnt like either of these options, so I tracked down the parts myself and opened up the northwest suburbs: best pick reports catalog to find someone I could trust to install them. On their recommendation, and as a last ditch effort, I reached out to intelligent services yesterday. Joe from intelligent services arrived to my home today at noon, as promised, and by 1:15 I had cold water again! He was friendly, professional, and by far the most knowledgeable plumber I have dealt with- period! He took the time to explain to me what he was doing, and even after recounting what I was told by the last plumber, he was confident that he would be able to fix the problem one way or another!My husband didnt believe me when I told him our issue was fixed, which tells you how optimistic we were after our previous experiences! We will never call anyone else! Thank you, thank you, thank you, Joe!
Danielle,
This means more than you can imagine to our team. This is the service we aim to provide all of our customers. Thanks for instilling your trust in us. We would be more than happy to service you again if needed :)
All the best!
-The Intelligent Team
Lisa S.
Jun 3, 2018
•
From Google
We had a wonderful service experience with this company over the weekend. After the fire department was here late Thursday night I called the main number Friday morning around 7:30pm. We had a technician, Tim here by 8:15 am that morning. He diagnosed the problem very quickly and scheduled staff to come back and install everything. The staff that came back were on time an completely friendly. We noticed a gas smell that day and it seemed to get worse as the weekend went on. We called the company and Tim called us back and gave us some trouble shooting ideas and then came out at about 7pm last night. Everyone was friendly, and happy to assist. We have worked with this company before and all the staff is nice and helpful. I would highly recommend this company for all of your plumbing needs.
Lisa we know it was a crazy two days there for you but we're delighted everything worked out. Thanks for taking the time to write up a review.
Jessie M.
Jun 7, 2018
•
From Google
Bob and Joe were fantastic! Bob checked our HVAC system and was very informative and explained the issues with the one small issue he found. Got us fixed up great and on our way. Needed a common wire for our Nest, but Bob figured out we had enough extra wire to do it. So he didn't charge us for something we didn't need.Joe fixed our drain in our bathtub and quoted us new hose faucets. Very informative when discussing what we want and if we'd use it. Didn't try to upsell or give us something we didn't need. Personable, professional guys. Seemed very knowledgeable and did great work. Will continue to use Intelligent Plumbing.
Thanks for the kind review! We're most proud of our techs offering value in ways other than simply repairs. All the best!
Chris R.
Dec 24, 2018
•
From Google
Have used Intelligent Plumbing a couple times now and have always had a great experience. Most recently I wanted to have my discharge pump and check valve looked at as both are old, and needed a furnace tune up. Bob McCarthy cane out and walked me through every step of what he was doing and provided me with options on the level of repair or replacement that I wanted to do. Have always been so impressed with the customer service and knowledge of the folks at Inteligent Plumbing that I signed up for their multi-year service plan covering my HVAC and plumbing, as I trust them with all my major system maintenance and repair.
Credentials
Background Check
Jason Kerr
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We provide in person pricing by the job and not the hour
What is your typical process for working with a new customer?
We will set up an appointment, meet on site to determine the issue, and provide options ranging from a band aid repair to a permanent solution and everything in between.
What education and/or training do you have that relates to your work?
All of our Experts hold a license with the Illinois Department of Public Health Plumbing Program and are drug tested and background checked.
