FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the type of vehicle, duration of service, distance, and time of day. Rates typically include the chauffeur, fuel, and standard amenities. Additional fees may apply for tolls, extended wait time, special requests, or peak dates. We regularly offer seasonal promotions, wedding packages, and return-customer discounts, and we’re always happy to provide an upfront quote with no surprises.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your event, date, timing, and vehicle needs. From there, we provide a tailored quote and confirm availability. Once booked, you’ll receive a confirmation with all details, and we stay in touch leading up to your service to ensure everything runs smoothly. On the day of service, your professional chauffeur arrives early and handles the rest—stress-free and seamless.
- What education and/or training do you have that relates to your work?
Our chauffeurs are professionally licensed, insured, and trained in defensive driving, customer service, and route planning. We also stay current with local transportation regulations and continually train our team to meet luxury service standards, safety protocols, and client etiquette.