Tom's IT Services

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Computer issue

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Desktop or laptop

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Introduction: I do the following: * PC troubleshooting and repair * Network troubleshooting * Infrastructure installation * Server installation and troubleshooting Range of services has yet to be determined. I am an inch deep and a mile wide in IT experience supporting various customers. Every situation requires a different approach.

Overview

Hired 10 times

Background checked

Payment methods

This pro accepts payments via Cash, Check, PayPal, and Venmo.

Specialties

Computer type

Computer issue

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Reviews

Customers rated this pro highly for work quality, responsiveness, and punctuality.

Exceptional 5.0

7 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Chuck L.

Nov 20, 2018

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Hired on Thumbtack

Details: PC • Laptop • Cracked or damaged screen • The computer technician travels to me • I travel to the computer technician

Computer Repair

Tanmoy r.

Feb 23, 2019

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Hired on Thumbtack

Details: PC • Laptop • Suspected virus or malware • I travel to the computer technician

Computer Repair

Manjunath P.

Feb 18, 2017

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Hired on Thumbtack

Tom replaced the failed harddisk and replace it with hardisk from old computer. Now my computer works like new.

PC Computer Repair

Philip L.

Dec 8, 2017

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Hired on Thumbtack

Tom was very responsive and did a great job getting my computer up and running again. I appreciated the way that he provides his services. I would be very happy to use him again if needed.

Details: PC • Desktop • Computer not turning on • I travel to the computer technician

Computer Repair

Rebecca C.

Jan 29, 2018

·

Hired on Thumbtack

Tom arrived promptly, and was very professional. He was able to diagnose and fix my problem, and also went thru and checked the speed of my laptop as well as give me some good advice on possible future issues. I would hire him again if needed!

Details: PC • Laptop • Slow computer performance • The computer technician travels to me • I travel to the computer technician

Computer Repair

Credentials

Background Check

Thomas Whelchel

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
$50 per hour (minimum 1 hour) If travel is required outside of Naperville, $0.35 per mile + the hourly rate above. Any parts are cost + 10%
What advice would you give a customer looking to hire a provider in your area of work?
Try to include specifics such as model number, error code, even images help.

Tom's IT Services

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