Vector Shield Cybersecurity and IT support

Top Pro

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Responds in about 30 min

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About

In 2020, I founded JW PC Repair, dedicated to providing top-quality computer services to our local community. Our unwavering commitment to exceptional service and transparent pricing has earned us a strong reputation. *******************************. More 5 star reviews on Google.

Overview

Current Top Pro

Hired 238 times

2 similar jobs done near you

Background checked

2 employees

6 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

Services offered

Service type

Usage type

Personal (Home)

Commercial (Office)

Device type

Computer

Router

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

91 reviews

5

97%

4

2%

3

0%

2

1%

1

0%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

John Z.

Jul 24, 2026

•

Hired on Thumbtack

after scamming issues, he cleaned my computer tablet and phone explaining what he did along the way. Also switched to software they recommended after discussion of shortcoming of my system.

Details: Computer • 2 devices • At the pro’s location • My home, venue, etc.

Virus Removal Services

Barbara F.

Dec 17, 2025

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Hired on Thumbtack

Prompt and top notch service. Very helpful with not only relocating my printer, but in recognizing and pointing out to me that the wrong printer had been sent to me. However I found a replacement which he immediately and professionally set it up on my network. I shall call him again for any tech issue.

Details: Desktop printer • Canon

Printer and Copier Repair

Mary N.

Jun 29, 2026

•

Hired on Thumbtack

Details: PC • Desktop • Slow computer performance • My home, venue, etc.

Computer Repair

Joe S.

Feb 18, 2026

•

Hired on Thumbtack

Excellent communication and flexibility. Came on time explained the issues and fixed them. Would definitely use his services again.

Details: PC • Laptop • System error or blue screen • At the pro’s location • My home, venue, etc.

Computer Repair

Judy M.

Feb 18, 2026

•

Hired on Thumbtack

Jerry was great. Fast, friendly and knowledgable. He relocated my setup and verified it was working as expected. No hesitation in recommending him to help with your tech needs.

Details: Personal (Home) • Network setup and installation • Computer • My home, venue, etc.

Network Support Services

Credentials

Background Check

Jerry Joel

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I charge fair and square. Ask for seniors discount.
What education and/or training do you have that relates to your work?
I have completed cybersecurity certifications and I have extensive IT experience.
How did you get started doing this type of work?
I started this work as a side Hussle during COVID. My customers encouraged me to keep it up.

Vector Shield Cybersecurity and IT support

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