- What should the customer know about your pricing (e.g., discounts, fees)?
Each project is priced out accordingly in order to provide the best possible quote.
- What is your typical process for working with a new customer?
We first usually talk over the phone or email about the project. We have noticed that texting has become a new form of communication so we also except texting as well. Then based on the project criteria we set up an appointment to talk about the work in person or we assess the work on our own in order to provide a detailed proposal which is usually emailed within a day or two of assessing the project.
- What education and/or training do you have that relates to your work?
We are ACI/OSHA certified. We are also a licensed concrete mason for the City of Chicago.