FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive, based on gross rent and portfolio size. Residential units range from 4-8%, while retail, industrial, and office properties range from 4-6%. We're happy to provide a custom quote based on your specific property management needs in the Chicago area.
- What is your typical process for working with a new customer?
We've streamlined onboarding to make it simple for property owners. All agreements are sent electronically, and we walk you through each step so you understand exactly what to expect. Communication is central to how we operate, questions get answered promptly, and you'll always know what's happening with your investment property.
- What education and/or training do you have that relates to your work?
Our team exceeds Illinois licensing requirements with ongoing professional development. We hold weekly staff meetings to review new landlord-tenant laws, industry best practices, and operational updates. Staying ahead of regulatory changes, especially in Cook County, ensures our clients remain compliant and protected.