Windy City Lock & Key
Windy City Lock & Key

Windy City Lock & Key

Top Pro

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Introduction: Windy City Lock & Key is the most hired and most reviewed locksmith on Thumbtack for the Chicago area. Every year since it began, we win the Thumbtack Top Pro Award and our reviews tell the story of why. As competition has grown, many local locksmiths promise a price and then surprise you with extra fees and deceptively sell inferior products at inflated prices. That low price they give you up front can suddenly double for bogus reasons when they show up. Our approach is different. We try to get as much detail from the customer as possible before you hire us so your quote is as accurate as possible. We believe this is how every service business should work. We work on all types of locks and security hardware: keyed, repaired, replaced, serviced and installed for both residential and commercial properties. We offer a 24-hour emergency service. We also offer safe sales and service. If you are unsure if we can work with it, just ask us.
Overview

Current Top Pro

Hired 628 times

1 similar job done near you

Background checked

3 employees

22 years in business

Payment methods

Cash, Credit card, Square cash app

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

All year

All year

All year

All year

Current Top Pro

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Excellent 4.9

450 reviews

5
93%
4
6%
3
1%
2
0%
1
0%

Read reviews that mention:


Tina H.

Lock Installation and Repair

Adam was punctual and perform great work. Came to my condo to replace mailbox lock, at short notice. Great work and price! I will use him again for the future lockouts.
Oct 15, 2021
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Verified
Bryant D.

Lock Installation and Repair

Adam was very professional and did a good job on changing my locks. The price he charged me for his services was very affordable. I highly recommend his service.
Sep 24, 2021
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Verified
Kris C.

Lock Installation and Repair

Andy was great! He contacted me within minutes of my requesting a locksmith through ThumbTack. He answered all of my questions and was very informative about the different options that I had in terms of next steps with three different doors I was having issues with. We set up an appointment and I am very pleased with the lock repairs and replacements!
Sep 5, 2021
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Verified
Julian P.

Lock Installation and Repair

Very professional. Rekeyed and replaced locks as requested. Made sure we were satisfied before finishing up. Cleaned up afterwards. No complaints.
Sep 1, 2021
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Verified
Kirin W.

Lock Installation and Repair

What a great experience. Adam was responsive immediately and called me to talk through my lock and key needs. We then communicated via text after I was able to send pictures and provide more detail so he was clear about the job I needed done. His team member Dan showed up on time and got the job done expertly. These guys are professional, punctual, and communicative. 10/10 would recommend and use again.
Aug 9, 2021
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Verified
Credentials
Background Check

Adam Wiewiora

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    1. Our quotes are generated based off the info the customer provides in their request. If the info is vague or incomplete it may require us to ask questions to determine an estimate that is as accurate as possible. The best and fastest way for us to both be on the same page is a phone call to discuss the project. 2. Changing locks vs. re-keying locks... Many people think they want new locks or their locks "changed" but it is possible to change just the keys so the current ones no longer work. We call that re-keying. It is always cheaper than changing your old locks out for new ones because you don't have the added hardware cost.

  • What is your typical process for working with a new customer?

    We will almost always give you an estimated price for the work you request based on the info you provided. The more info you provide explaining what you want done or the problem you're having, the easier it is to quote accurately. A picture of what you have can be worth a thousand words in many cases. We like to discuss the project with you over the phone briefly so we are clear on exactly what you want and you have the opportunity for us to explain everything that our quote involves in a way that makes sense.

  • What education and/or training do you have that relates to your work?

    I've been working as a locksmith since 1999. I have a diploma from the only accredited locksmith school in Illinois. I worked as a locksmith while completing my Associates degree from Moraine Valley and later my Bachelors degree from the University of Michigan. I've gone through training and testing to receive the certification of Certified Professional Locksmith from the largest national trade association for locksmiths in the United States. I've taken more than 20 elective training courses in the field of locksmithing & security hardware in my time in this industry. I'm licensed through the state of Illinois and have held officer positions in the Illinois-Indiana Locksmith Association.

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