Windy City Lock & Key is the most hired and most reviewed locksmith on Thumbtack for the Chicago area. Every year since it began, we win the Thumbtack Top Pro Award and our reviews tell the story of why. As competition has grown, many local locksmiths promise a price and then surprise you with extra fees and deceptively sell inferior products at inflated prices. That low price they give you up front can suddenly double for bogus reasons when they show up. Our approach is different. We try to get as much detail from the customer as possible before you hire us so your quote is as accurate as possible. We believe this is how every service business should work.
We work on all types of locks and security hardware: keyed, repaired, replaced, serviced and installed for both residential and commercial properties. We offer a 24-hour emergency service. We also offer safe sales and service. If you are unsure if we can work with it, just ask us.
Overview
Hired 941 times
Background checked
3 employees
27 years in business
Business hours
SunClosedMonClosed
Payment methods
This pro accepts payments via Cash, Credit card, and Square cash app.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
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2016
Services offered
Door type(s)
Exterior door (e.g. front door, patio door)
Interior door (e.g. bedroom door, closet door)
Storm door
Opening mechanism
Basic door (swings open and shut)
French door (double door)
Sliding door (like an exterior patio door)
Door material
Wood
Metal
Glass
Mixed material (e.g. wood with windows)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Excellent 4.9
645 reviews
5
94%
4
5%
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1%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Samer i.
Mar 14, 2025
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Hired on Thumbtack
the owner him self came out the same day to install my locks very nice guy polite and professional. and most of all honest.
Details: Lost key, need a replacement key • Deadbolt • Doorknob
Lock Installation and Repair
Daniel G.
Nov 29, 2024
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Hired on Thumbtack
Second time customer. Great work quality and communication. Able to fix a variety of door related issues and chooses the most efficient solution
Details: Interior door (e.g. bedroom door, closet door) • Basic door (swings open and shut) • Wood • Problems shutting the door • Home
Door Repair
Daniel G.
Sep 1, 2024
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Hired on Thumbtack
Fixed a misaligned door latch. Extremely fast response and arrived right on time. Work quality was great and very professional. Thank you!
Details: Interior door (e.g. bedroom door, closet door) • Basic door (swings open and shut) • Wood • Problems shutting the door • Home
Door Repair
Darren B.
Jul 14, 2016
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Hired on Thumbtack
Great assistance and advice across a 100 year old door issue. Offers for further assistance given for the following couple of days while I was out of town in case my wife could not get access - went out of his way to help us.
Door Repair
Paul P.
Apr 24, 2020
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Hired on Thumbtack
Originally came out to fix a door that wasn’t latching closed. They fixed it but the problem reoccurred a month later. I texted them and they came out the next day to fix it at no-charge. Great customer service!
Details: Exterior door (e.g. front door, patio door) • Basic door (swings open and shut) • Wood • Lock installation or replacement • Home
Door Repair
Credentials
Background Check
Adam Wiewiora
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
1. Our quotes are generated based off the info the customer provides in their request. If the info is vague or incomplete it may require us to ask questions to determine an estimate that is as accurate as possible. The best and fastest way for us to both be on the same page is a phone call to discuss the project.
2. Changing locks vs. re-keying locks... Many people think they want new locks or their locks "changed" but it is possible to change just the keys so the current ones no longer work. We call that re-keying. It is always cheaper than changing your old locks out for new ones because you don't have the added hardware cost.
What is your typical process for working with a new customer?
We will almost always give you an estimated price for the work you request based on the info you provided. The more info you provide explaining what you want done or the problem you're having, the easier it is to quote accurately. A picture of what you have can be worth a thousand words in many cases. We like to discuss the project with you over the phone briefly so we are clear on exactly what you want and you have the opportunity for us to explain everything that our quote involves in a way that makes sense.
What education and/or training do you have that relates to your work?
I've been working as a locksmith since 1999. I have a diploma from the only accredited locksmith school in Illinois. I worked as a locksmith while completing my Associates degree from Moraine Valley and later my Bachelors degree from the University of Michigan. I've gone through training and testing to receive the certification of Certified Professional Locksmith from the largest national trade association for locksmiths in the United States. I've taken more than 20 elective training courses in the field of locksmithing & security hardware in my time in this industry. I'm licensed through the state of Illinois and have held officer positions in the Illinois-Indiana Locksmith Association.
