FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are fair and transparent. We offer free estimates, competitive rates and seasonal discounts applicable only to the workforce. Each quote includes basic materials, waste disposal and guarantee for installation.
- What is your typical process for working with a new customer?
We start with a visit to the site to evaluate the project and talk about design ideas. Then we deliver a clear and detailed estimate. Once approved, we schedule the work, carry out the preparation and installation and finish with a complete cleaning and final review with the client.
- What education and/or training do you have that relates to your work?
My training comes from years of practical experience in tile installation, waterproofing systems such as RedGard and professional remodeling techniques. I keep up to date with new materials and methods to ensure long-lasting and high-quality results.