FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer transparent pricing with no hidden fees. Every project starts with a free on-site estimate where I assess your property and explain exactly what's needed. I always offer options at different price points — from basic coverage to full property monitoring — so you get the best system for your budget without paying for things you don't need.
- What is your typical process for working with a new customer?
It starts with a free on-site estimate where I evaluate your property and understand your goals. Then I recommend the best camera placement and equipment based on your needs and budget. Once approved, I schedule installation at your convenience — most projects are completed in a single day. I handle everything from wiring to full system setup, including mobile app access. Before I leave, I walk you through the entire system so you feel confident using it. Once approved, I schedule the installation at your convenience and handle everything from wiring to full system setup, including mobile access. After installation, I make sure you understand how to use everything.
- What education and/or training do you have that relates to your work?
I have over 8 years of hands-on experience installing security camera systems and low-voltage networks. I also have a background in electrical engineering and continuously improve my skills through industry trainings and seminars. My experience includes residential homes, retail stores, offices, and warehouses, which allows me to choose the right solution for each situation.