Primary Maintenance LLC

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Introduction

About us: We are a fully licensed, bonded & insured residential & commercial property maintenance & plumbing company. We offer 24 hour/ 365 service, & service the Chicagoland & Indiana area. We specialize in plumbing, tenant occupied, multi-unit, & leased properties, insurance work & emergency services. Services offered: Residential/ Commercial: Plumbing: Anything from minor to major repairs: backups/ sewer cleaning (auguring, rod outs, hydro jetting, camera inspection), ejector/ sump pumps, booster pumps, valve/ shut off installation & replacement, toilets, water heaters, faucets, water & sewer repair, re-pipe, upgrades, ADA compliant & handicap accessible bathrooms, code violations, leaks, etc. General maintenance: window & door board up, repair and replacement, commercial/ residential door repair & replacement, (Steel, metal & wood door frames, fire escape exit devises & door repair & replacement, alarm key entrance & exit locks, keypad entrance lock installation & replacement, door closures, hinges, painting, drywall installation & repair, access panels, floor/ ceiling tile, brush removal, gutter cleaning, gate enclosures, fences, pressure washing, graffiti removal, dock bumpers, bulb replacement. We provide upfront pricing once assessed & accept all major credit cards. We appreciate your consideration in letting us service you with your maintenance needs & services we provide, as well as allowing us to grow as a company.

Overview

Hired 72 times

Background checked

6 employees

2 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Credit card and Zelle.

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Good 4.3

45 reviews

5

78%

4

2%

3

2%

2

7%

1

11%

Read reviews that mention:

Lena R.

Jul 19, 2023

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Hired on Thumbtack

Jon reached out shortly after I listed the job and he immediately made me feel relieved after we chatted. He had Ron come out within a day to check everything out and the price was so fair I couldn’t say no. The 4 doors (interior, exterior, screen &garage door) and locks were installed seamlessly and they look so nice! Honestly, Ron was so professional and friendly and Jon is so quick to respond and the prices are so fair that I’m using them for another job next week. I wish I would’ve found them a couple years ago because they would have made all of my projects so stress free! I will absolutely use them first for any and all projects I have in the future.

Details: Exterior door, like a front or patio door • Interior door, like a bedroom or closet door • 4 doors • Standard • Metal • Yes, the new door replaces an existing door • Yes, I already purchased the door • Install locks or hardware • Home

Door Installation

Melvin B.

Feb 28, 2025

The first day two techs came out to examine the situation ,I was discouraged because I couldn’t get the work done that day and my wife had already taken that day off, but it was explained to me that they had to get approval for the part and once we got past that with my warranty company, the next day it was time to go to work, but the window time they gave me conflicted with my work schedule and my wife’s work schedule, but they adjusted that for me the customer which I thought was fantastic, all the techs were very professional very polite, the second tech was very understanding of my need for him to use the garage door entrance to go back-and-forth, after completing the job in record time, we settled in for the night, but there was a problem the ejection pump wouldn’t stop running. I called the Company that night and they adjusted the schedule again and came out the very next day and address the problem. The float was stuck, no extra charge, 3rd guy again very polite and understanding as well, answered all of my questions although I was on the phone away from home ,very courteous to my wife she said she felt safe every time I value them for that , problem resolved. We’re very satisfied with their work their prompt responses & punctuality and they’re willingness to adjust to our schedule not many companies will do that…. Thanks Primary Maintenance Owner John Beushausen

Felicia P.

Feb 27, 2025

John from Primary Maintenance is really professional and really cares, Alyssa is great with scheduling & very prompt & Josh from his team came right in diagnosed the problem and resolved my plumbing issue that I'd dealt with for a few years, so I'm grateful. I'd refer anyone to them! Good job guys! 😊

Robbie A.

Feb 15, 2025

Pamela T.

Feb 14, 2025

This was my first experience with Primary Maintenance LLC, and I must say, having worked with many plumbing companies, I was delighted. The technician was professional, courteous, and knowledgeable. I appreciated that he even pointed out a problem he was not here to fix. I look forward to working with them in the future.

Credentials

Background Check

Jonathan Beushausen

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Licensed, bonded & insured. Upfront pricing once job is evaluated.
What is your typical process for working with a new customer?
Evaluate the need & set up a time and date based on their availability. Once the job is evaluated, communicate the cost, scope of work & time frame to complete if agreed to. Ensure the repair is done to the customer's satisfaction, & be transparent with the job from start to finish.
What education and/or training do you have that relates to your work?
20+ years of industry knowledge running both a commercial/ residential handyman & utility company. - Licensed, bonded, and insured through the State of Illinois. - Plumber's license - OSHA 30 - Certified in erecting designed equipment (scaffolding) - Certified for mold remediation