FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At The S Siblings Inc., our pricing is transparent, competitive, and tailored to the specific needs of each project. We offer free estimates and work closely with our clients to provide options that align with their goals and budget. We occasionally offer seasonal promotions or package discounts for multi-service projects (such as painting + flooring). All pricing includes labor, detailed project management, and high-quality workmanship. Materials can be provided by the client or sourced by us at preferred contractor rates. There are no hidden fees, and we clearly outline what's included and what's not in every estimate, so you can make confident, informed decisions.
- What is your typical process for working with a new customer?
Our process is designed to be smooth, transparent, and customer-focused from start to finish. Initial Contact & Free Estimate – We begin by listening to your needs and scheduling a free on-site or virtual estimate at a time that works best for you. Project Consultation – During the visit, we assess the space, discuss design preferences, materials, timeline, and budget. We’ll also answer any questions you may have. Detailed Estimate & Scope – Within a short time, you’ll receive a clear written estimate outlining all work to be done, what’s included, and any options to consider. Agreement & Scheduling – Once approved, we sign the agreement and schedule the project start date. We’ll coordinate with you to minimize disruption and ensure everything stays on track. Execution & Project Management – A dedicated project manager oversees the job from beginning to end, ensuring quality, communication, and timely progress. Final Walkthrough – Once completed, we walk the job with you to ensure your full satisfaction. We pride ourselves on being responsive, respectful, and results-driven—our goal is to make your renovation experience stress-free and enjoyable.
- What education and/or training do you have that relates to your work?
At The S Siblings Inc., our team brings years of hands-on experience in residential and commercial renovations. While formal education is valuable, our true expertise comes from over a decade of real-world training, managing high-quality projects across painting, flooring, drywall, bathroom and kitchen remodeling. We’ve worked under certified general contractors, participated in manufacturer-led workshops, and continuously stay up to date with industry standards, safety protocols, and modern design trends. Our project managers and crew leaders are trained in best practices for surface preparation, material application, and finish detailing, ensuring each project meets professional-grade results. We believe in continuous learning, and that’s reflected in the quality and care we bring to every job.