FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
we have flat fee of $100 for every job offered. we also have a promotion for house wash starting at $200 for 1000 square feet promotion roof soft washing washes starts at $300 and they include free gutter cleaning.
- What is your typical process for working with a new customer?
1. Initial Contact & Quote – Discuss the customer’s needs, inspect the area (if needed), and provide a detailed quote. 2. Scheduling & Preparation – Set a convenient date and advise the customer on any prep work, like moving outdoor furniture. 3. Pre-Treatment – Apply cleaning solutions or detergents to break down dirt, mold, or stains. 4. Pressure Washing – Use professional-grade equipment to thoroughly clean surfaces, adjusting pressure based on the material. 5. Post-Cleaning Inspection – Walk through with the customer to ensure satisfaction and address any concerns. 6. Final Touches & Clean-Up – Rinse surrounding areas, replace moved items, and provide maintenance tips if needed
- What advice would you give a customer looking to hire a provider in your area of work?
1. Check Experience & Expertise • Look for companies with proven experience in pressure washing and staining. • Ask about their process for different surfaces (wood, concrete, roofing, etc.). 2. Verify Licenses & Insurance • Ensure they are licensed and insured to protect your property from any accidental damage. 3. Read Reviews & Ask for References • Check online reviews (Google, Yelp, Facebook) to see customer feedback. • Request before-and-after photos of past projects. 4. Ask About Equipment & Materials • A professional company should use commercial-grade pressure washers and high-quality stains. • Ensure they use the right pressure settings and eco-friendly cleaning solutions. 5. Get a Detailed Quote • A good company provides a transparent estimate with no hidden fees. • Ask what’s included (cleaning solutions, prep work, sealing, etc.). 6. Understand the Staining Process • Ask about the type of stain they use (oil-based, water-based) and how long it lasts. • Ensure they properly prep the surface (cleaning, sanding, drying time) before applying the stain. 7. Look for a Satisfaction Guarantee • A reputable company should stand by their work and offer touch-ups if needed.