THE I.T. GUY

4.7
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(21)
4.7
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21 reviews
5
86%
4
5%
3
5%
2
0%
1
5%
Customers rated this pro highly for work quality, professionalism, and responsiveness.
  • Kurt N.

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    Paul and his crew showed up on time, and with a theat of rain they planed their day and came up short, but the rain did'nt stop his crew, they continued to work in the rain and got the job completed. That says alot about him and his crews work ethic, I needed the job completed before I went out of town, he kept his word and now I can keep an eye on my property while I'm gone, I highly recomend The I.T. Guy. Thanks Paul....

    Aug 3, 2017Verified
  • Scott H.

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    Show up when he has scheduled a time with his client. And if he does not intend to show up (two days in a row) at least give some notice to the person who has hired him, so that people aren't wasting their time waiting on him. Very disappointed.

    Aug 1, 2017Verified

About this pro

We are 100% onsite. We come to the problem usually next day. We offer flat fee rares with a maximum top end so giu know what you're spending with no "surprise" fees I.T. is a puzzle and this technology was created by man so it is not smarter thsn us.

Years in business

21

Times hired on Thumbtack

28

Number of employees

4

Background check

Completed
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Photos and Videos

5 photos

    Q & A

    • What types of customers have you worked with?
      I perform a variety of service all hardware. Desktop repair such as power supplies, hard drives and so on. I also perform extensive network services. Installing wireless or wired routers, installing DSL or Cable broadband. Network drops server setups and administration to name a few. Managed Services is where we remote monitor your system or network to make sure you stay up 100% of the time. we offer offsite backups and remote support as well. Full office design installs and Administration is another aspect of service we offer. We are your one stop place for hardware and network support services.
    • Describe a recent project you are fond of. How long did it take?
      I'm proud of all of our jobs. We have the best team of technicians on the planet. Period!
    • What advice would you give a customer looking to hire a provider in your area of work?
      When goggling a computer professional please ask then for local names and references. Google is swamped with National providers who overcharge the end user than turn around and look for a local technician like myself and pays a fraction of what is charged. There are many competent local technicians that can do your service and repair for a better rate and a more friendlier experience than find the Nation "Geeks" or "Gurus" or whatever they go by. Buyer beware is the best advice i can give the end user. The first names on a Google search may not be "local" but will pretend to be. Ask questions
    Coverage Area for THE I.T. GUY is about 35+ miles of Highland, IN.