IndyLaptops

Indianapolis, IN

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About this pro

Located on the north side of Indianapolis, IndyLaptops provides home users and small businesses with laptop computer repair, desktop computer repair as well as laptop, desktop computer and LCD monitor sales.

We have sold and repaired countless laptop and desktop computer systems, and we take pride in offering the level of service that we, ourselves, expect as consumers.

We look forward to the opportunity to serve you and to add your review of our performance as a local Indianapolis computer repair shop to our growing list of happy customers.

Location

Indianapolis, IN 46280

Years in business

7

Number of employees

3

Times hired on Thumbtack

4

Reviews

5 Reviews
  • Barb C. Mar 1, 2017
    Computer Repair
    Verified Review
    Indy Laptops Saved The Day!
    I had an old (7-9 years) desktop which I had not used in years. I wanted to have all my old photos of kids & grand kids extracted from the hard drive and transferred to a flash drive. I brought Indy Laptops the old desktop, and a flash drive, dropped it off hoping for the best. I couldn't even turn the computer on the last time I tried to use it. She had the job done in one business day. All my photos I hadn't seen in years are saved! I spent hours looking at old photos last night and grateful that Indy Laptops was able to save the day! The lady working the counter was very nice, and very professional. I'd definitely take another computer there if I needed to. AND, they were $15 LESS than a few other places had quoted me!
  • David C. Dec 16, 2016
    Computer Repair
    Verified Review
    Bad AC Adapter
    Friendly, knowledgeable service. They got me back up and running quickly.
  • Dominique L. Nov 30, 2016
    PC Computer Repair
    Verified Review
    Great service and quick response. She called me on her day off!
    Professional and prompt; I appreciated Jean's patience with all of my questions and her direct, educated responses. I will definitely call IndyLaptops again if I have another computer concern.
  • Barry C. Nov 15, 2016
    Computer Repair
    Verified Review
    Highly Recommend
    IndyLaptops located and installed a used motherboard for my desktop. So far so good. Job well done. And Jean in the front office is terrific: friendly, funny, and competent. I highly recommend IndyLaptops and will use them in the future should I need another repair.
  • David O. Nov 13, 2016
    Computer Repair
    Verified Review
    Computer issues resolved
    First time customer, highly impressed with the customer service and technical knowledge. Would definitely use IndyLaptops in the future for my computer needs.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
At IndyLaptops, we have a $55 / hr rate, but many of our services have set pricing. We also keep in contact with you while your PC is with us and get pre-authorization for any extras that may come up. You get to decide, that way you know what your getting with no surprises at check out.
What advice would you give a customer looking to hire a provider in your area of work?
Don't be intimidated. Ask questions. You're probably using or hiring a professional because you're not. Any company you choose to do business with should understand and appreciate that.