FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As far as prices go, I have competitive rates. What you get from me in return is professional IT services. I have 10+ years experience and my best skill is troubleshooting.
- What is your typical process for working with a new customer?
When I work with a new customer I see it as an opportunity to educate them on IT related issues and answer any questions they may have, even if it has nothing to do with their current issue.
- What education and/or training do you have that relates to your work?
I have had some college training but most of my knowledge comes from self teaching myself. Have have held a few certifications in the past including the CompTIA A+ certification.