If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Licensed. Experienced. Reliable. We specialize in plumbing and gas services, including repairs, installations, drain cleaning, water heaters, gas lines, and leak detection. We focus on solving problems Our customers choose us because we provide quality craftsmanship, and dependable service when they need it most. If you want the job done safely and correctly the first time, we’re ready to help.
Overview
Current Top Pro
Hired 56 times
Serves Indianapolis, IN
Background checked
License verified
2 employees
8 years in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, PayPal, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2021
Credentials
License verified
Plumbing Contractor
License state: IN
Background checked
Passed by Floyd Crenshaw on Jun 26, 2026.
Services offered
Emergency plumbing issue
Affected appliances or fixtures
Toilet
Sink or faucet
Shower or bathtub
Water heater
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.8
36 reviews
5
92%
4
5%
3
0%
2
0%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Paul W.
3 weeks ago
•
Hired on Thumbtack
These people are just the best.
1. I posted on Thumbtack at about 9:30 am. Within ten minutes they reached out. I explained what we thought we needed - a repair on a toilet. They set a reasonable arrival time.
2. They texted that a job had run longer than planned and they would be later than first scheduled. I later realized that that happened because they are obsessive in a good way about doing a job well and being sure that it is.
3. They arrived earlier than their revised scheduled time. They looked over our proposed repair and said that because of the damage to the water closet that a repair would be an expensive temporary fix. We agreed because they had sound reasons and explained everything very clearly. Our shutoff valve was also not working to shut off the water and we asked for a quote to replace it as well. The quote was very reasonable and we accepted it and the replacement toilet. They did some prep work like draining the tank and bowl and shutting off the main water.
4. In less than an hour they went to get the replacement toilet and shutoff valve and started the main work. BTW, they got an ADA compliant commode and we're very grateful! Neither of us had even thought about it - these folks are considerate professionals. We cannot say enough good about them.
5. Bottom line - these people are excellent. We have them in our phones for future work AND highly recommend them for technical skill, excellent communication and being able to bring those together in one great team.
Details: Yes, repair is urgent • No, the building is not currently flooded • Toilet • House
The Pipe Surgeon's reply
Paul, you didn’t just do us justice—you completely made our day. Reading this means more to our team than you know.
When you invite someone into your home to take care of a repair, especially when unexpected issues arise and parts need replacing, it takes a lot of trust. We never take that lightly. Our goal on every single call is not just to fix the immediate issue, but to treat your home like our own—which is why taking the extra step to track down the right ADA-compliant toilet and keep you informed every step of the schedule was second nature for us. Knowing that those thoughtful touches made a genuine difference for you and your household makes all the hard work worth it.
Clients like you remind us why we do what we do. Thank you for your patience, your incredible kindness, and for taking so much time out of your day to write such a thoughtful, detailed review. You’re officially part of our family now, and whenever you need us down the road, we’ll be right here for you.
Plumbing Pipe Repair
Christine K.
4 days ago
•
Hired on Thumbtack
Highly recommend. The expert showed up promptly did a great job on my Plumbing needs and I will use them again.
The Pipe Surgeon's reply
Thank you Christine! We appreciate your business and the time you took to let others know how wonderful we are. We look forward to servicing your plumbing needs in the future. Welcome to the family!!
Plumbing Inspection
Elaine W.
Jul 9, 2026
•
Hired on Thumbtack
Did a great job on plumbing very professional will be hiring again
Details: No, repair is not urgent • Only one drain has issues • Leaking (problem area known) • House
Plumbing Drain Repair
Stephen K.
Aug 24, 2026
•
Hired on Thumbtack
Floyd was great from start to finish, the project was a bit more than planned but he was able to knock it out for a fair price
Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • Sink • Water heater • House
Plumbing Pipe Repair
Bonnie F.
7 days ago
•
Hired on Thumbtack
Floyd was an awesome plummer. He was punctual, a great communicator and did great work fast. I will definitely use him in the future.
The Pipe Surgeon's reply
Bonnie, It was a pleasure getting to meet you! Thank you for allowing us to service your home. We look forward to servicing your plumbing needs in the future. Welcome to the family!!
Sink or Faucet Installation or Replacement
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
For starters, my prices are fair and I'm not trying to break any pockets but I also want my business to grow so that I can help employee people for their families.
What is your typical process for working with a new customer?
Meet with the individual or speak via phone then we figure out what's needed.
What education and/or training do you have that relates to your work?
My associate degree is in computer drafting but I've had over 10 years of hands on experience in Maintenance.
