FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices/Quotes/Estimates Questions: 1. Why cant you just give me a price over the phone? The short answer is: ? No two buildings in the world are the same size, and shape with the same features. It would be unfair to you for us to guess a price over the phone. In addition, why would we want to deprive you of meeting one of our remarkable and accommodating sales people (wink, wink). That would just be a shame! 2. Cant you just give me a ball park figure? The problem with ball park figures, theyre never close. And we dont want to irritate you if our actual quote is very different from the ball park figure. (been there; done that!) Theres a special formula we use to be accurate, and fair as possible. Sorry, we promise the pain will be minimal. 3. Why are your estimates a bit more than most? Because, to give you what you want and need, requires superior customer service performance. In reality nothing else will do. ? Ok, lets be honest, youre here because you are on yet another journey. ? A journey on the lookout for that elusive; magical; all great and powerful; cleaning service in Indianapolis. Sorry, you wont find it. But, theres unbelievable news, heres a short story: Not long ago, one of our janitors forgot to empty an overfilled trash can from the weekend. It was the busy season for our client. The contact emailed our salesperson. Without thinking, the salesperson got in the car and jetted over to the clients office. And, emptied the trash can within an hour of notification. Ask yourself, what you really want in a cleaning service? As just mentioned, we arent going to be perfect by any means. But we promise to give you consistent cleaning every day. As well as accessible and responsive customer service. Please click here: to read our engaging services page for a more in depth list.
- How did you get started doing this type of work?
This is answered fully on our website about page: Click here: http://marycocleaningservice.com/about-us.html
- What types of customers have you worked with?
WHAT WE CLEAN The Levels Of Service: Maryco Elite Service: For Janitorial Services In Indianapolis Cleans Anywhere And Everywhere: High dust vents, light fixtures, pictures, door frames etc. Low dust window ledges, shelves, bookcases, file cabinets etc. Dust chairs, desks, tables, counters and general furniture Dust Venetian blinds, chair bases and table legs Empty all trash and dispose of, replace soiled liners, spot clean cans Clean ashtrays and sand urns if any Clean and disinfect desks, counter tops and tables Spot clean walls, partitions, file cabinets, door jambs etc. Sanitize drinking fountains, door handles, sinks & other contact areas Dust mop and damp mop hard surface and resilient floors Vacuum carpets and mats and arrange chairs Vacuum stairs, sanitize hand rails and mop spills Clean entrance door glass Spot clean partitions and interior door glass Clean elevators if any Vacuum under desks Clean and dust all copiers, work machines, printers & copiers Clean up to 2 Microwaves (more than 2 extra charge) Clean and Sanitize Rest Rooms Empty all receptacles and replace liners as required Clean, disinfect and polish sinks, counter tops and mirrors Clean, disinfect and polish fixtures, faucets, rails and dispensers Clean and disinfect toilets and urinals Spot clean all tile walls and partitions with disinfectant cleaner Refill, clean and disinfect paper goods and soap dispensers Sweep and damp mop floors with disinfectant Clean showers with disinfectant cleaner Dusting high & low Maryco Basic Service: For Janitorial Services In Indianapolis Cleans All Common Areas: Trash removal Restrooms cleaned & Sanitized Cleaning Breakrooms Entryways cleaned Conference rooms cleaned Vacuum high traffic areas Maryco Economy Service: For Janitorial Services In Indianapolis The Bare Minimum: This service is trash removal Restrooms are sanitized & paper products refilled-(paper towels etc) Break area cleaned The facility is spot checked for any cleaning problems Special Cleaning Services: For Janitorial Services In Indianapolis 1. Initial Office Cleaning Service This is done the first time we clean your office. Its more involved than the other janitorial service programs This service includes cleaning vertical surfaces as well as everything contained in the Elite Service. Many clients want this initial cleaning service program on a yearly basis to complement their regular janitorial service schedule. 2. Spring Office Cleaning Service This is basically the same as the Initial Cleaning Service except its used as a compliment to the normal weekly cleaning. This service can be done once or twice a year and is not as timely as the Initial Cleaning Service. For A More In-Depth Explanation Of Our Systems And Procedures Please Click Here For Our FAQs Page. http://marycocleaningservice.com/faqs.html