FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and package-based to suit a variety of needs and budgets. We occasionally offer discounts for new businesses or bundled services. No hidden fees — all costs are discussed upfront before any work begins.
- What is your typical process for working with a new customer?
We start with a brief discovery call or questionnaire to understand your brand, goals, and vision. From there, we provide initial concepts, gather feedback, refine the design, and deliver final assets. We keep communication clear and collaborative every step of the way.
- What education and/or training do you have that relates to your work?
Our background includes both formal design education and extensive real-world experience. We've completed professional training in branding, typography, and digital design, and stay current with trends and tools to ensure top-quality work.