FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing for HVAC services varies based on factors like the type of service needed, system size, repair extent, and location. Some companies have flat rates while others have hourly fees. It's recommended to get a quote before agreeing to any work to ensure fair pricing.
- What is your typical process for working with a new customer?
Our process for working with a new HVAC customer starts with an initial consultation to understand their needs. We provide options that meet their budget and timeline, and take extra care during installation to ensure quality and reliability. We offer ongoing maintenance and support to keep the system running smoothly, and aim to provide empathetic, thoughtful service to every customer.
- What education and/or training do you have that relates to your work?
We have a universal license for HVAC. We can work on heating, ventilation, and air conditioning systems of any size or type and we also have a master electrician license. We also have countless hours in researching new and improved products and services.