We were considering having to fix up my mother-in-laws house to get it sold and met with Ben for a quote on hardwood floor refinishing and painting. He was able to meet with me the next day and was friendly, seemed knowledgeable, and professional. Got me the quote the next day and it seemed very reasonable. Turns out we got an offer on the house a couple of days later and it doesn't look like we'll need him after all. If the deal falls thru, we'll definitely be contacting him again.