Narayan Gurung of Mt. Everest Electrical Service was Awesome! He was punctual, reliable, courteous, and professional. This gentleman came to my home with great competence and customer service in mind. Let me share my story: I registered with Thumbtack after being disappointed by several different service men that lacked product knowledge to perform my requests or were unreliable. Narayan Gurung responded to my request in less than 1 minute of my registry with Thumbtack. It was Super Bowl Sunday around 1:00 pm. I called him and shared my service needs which included wireless lighting in my bedroom closet, a plug outlet replacement, and a new smoke detector. Narayan Gurung and I agreed upon a very fair and reasonable price to perform the job. Per my request for his service on Super Bowl Sunday, he stated that he could be at my home within 30 minutes; and he was prompt. He took off his shoes at my front door without being asked; yet, I had my shoes on. As we agreed, he looked at what was needed; and we proceeded to go to Home Depot to pick-up the necessary items for my project. He had great product knowledge. All tasks were completed with great focus and honorable pride in the work that he performed. He truly cares about the finished product, listens to your needs and requests, exudes great customer service, shows trustworthy behaviors, and focuses on his job at hand.
In my eyes, Narayan is an experienced craftsman who will get the job done right the first time with a perfectionist style in a professional manner. I will use him again and again; and I would highly recommend Narayan to anyone who wants a combination of great customer service, product knowledge, and no-nonsense follow-through with gentleman-like qualities in a craftsman. Narayan Gurung is #1!